Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for professional website creation without coding. Its drag-and-drop functionality and intuitive design interface are highly praised. The technical support team is recognized for their prompt, expert assistance. Some merchants have requested an A/B testing feature for tracking sales conversions. The app integrates well with Shopify and other apps, providing a comprehensive solution for enhancing online stores.

February 5, 2018

Awesome app! We have made a handful of our external pages with Gem and they look great. Easy to use and has a handful of solid features.

Madewestbrewery
United States
5 months using the app
December 21, 2022

Great app, I am not a website builder but i have now built an amazing website! I highly recommend this app

ezBaby
United States
5 months using the app
GemPages replied December 23, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Merry Christmas & happy holidays

May 19, 2020

This app is great. Allows you to move any text buttons and actions everywhere to allow you to create your perfect custom site. Their customer service is great, my designer assistant is TINA and she helped me fix any small details with the code to ensure that my site looks perfect and runs smooth.

Xarp
Switzerland
5 months using the app
April 25, 2018

Very nice page builder! Pretty responsive on all platforms and very easy to use

Guishu Wines
France
5 months using the app
February 22, 2023

Really enjoying this app. I was put off initial by the paid version, but the creativity of this app has meant I am going to upgrade and use more pages now. Customer service is brilliant. I had some problems with the integration of another app, and Mona at customer services went above and beyond to help resolve them as best they could at their end. Coming up with a solution and spotting any potential problems. Fantastic!

Apothecary & me
United Kingdom
5 months using the app
GemPages replied February 22, 2023

Wow! We're so happy to hear that you and your team find GemPages helpful to your projects. They're amazing!

I'll surely pass your kind words onto our support agent (Mona). Please don't hesitate to contact us via live chat or email support@gempages.help if there is anything more we can do to assist.

April 11, 2023

Good service, it would be a good idea to increase the number of people for 24 hour and shorter customer service. Nevertheless the service is good and the platform is intuitive.

santmez
Spain
5 months using the app
GemPages replied April 12, 2023

Thank you so much for your thoughtful review! Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please contact us via email at support@gempages.help or live chat if you have any further concerns.

June 28, 2018

Great support. Easy to build beautiful pages. A must have!

Veritas Fit
United States
5 months using the app
December 2, 2020

Great customer support! Had an issue with my theme and contacted gempages through the live chat. They fixed the problem within half hour!

shophopeville
Germany
5 months using the app
Edited October 14, 2020

I had some problems with the images, and the support team really went beyong to fix this ;)
Good service

Ginsonline
Belgium
5 months using the app
December 22, 2020

J'ai utiliser Gempages pour faire mes pages produits, même si je suis une totale débutante, je le trouve assez facile à prendre en main. Et lorsque vous êtes bloqué sur n'importe quel sujet, l'assistance technique est là pour vous répondre, mais soyez patient, car il y a un décalage horaire de 7 h ! Mais au final, ils finissent toujours par résoudre vos problèmes ou questions.

ByBrand™
France
5 months using the app