Reviews (4,702)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface that requires no extensive coding knowledge. They appreciate the customizable templates, various widgets, and options for advanced custom coding at no additional cost. The app is praised for creating professional, high-converting pages that improve the shopping experience. Exceptional customer support, including responsive assistance, custom coding help, and detailed video tutorials, further boosts merchant satisfaction.

September 7, 2023

We love Gempages. Sometimes we had technical issues but the perfect support & tecchnical team always help us

BeBett-R
Hungary
8 months using the app
August 20, 2018

Prior to using this, I tried another drag and drop app that couldn't deliver so I switched over to GemPages given the high reviews. Easily the best choice ever.... very easy learning curve, live chat extremely helpful, beautiful site.. I just wish I hadn't spent a month of a free trial on the other app prior to finding this one... this is beyond excellent and the results are awesome!! Very happy customer!! :)

Food Of Haiti
United States
8 months using the app
August 1, 2023

Really amazing product, that is extremely user friendly. Certainly beats the other similar page builder apps in terms of features. The customer service is the real highlight. Having someone always on call to help with seemingly complex technical questions, is far beyond my expectations. Mona and Amy always one hand to solve my technical questions almost immediately.

Aneechi Kids
United States
8 months using the app
April 6, 2021

This app is really easy to use and it would save you a lot of time when you are building and customizing your site, so much better than the other restrictive pre-built templates in the market. Their customer support is very helpful and responsive as well. Highly recommended!

DG Sanctuary
Hong Kong SAR
8 months using the app
November 21, 2019

Very good ! We have tested other page builders before. Then we saw there is only Gem that features ALL options on it. Support team makes you fill like sited behind you and doing ALL for you. They also improved my coding skills. Warm wishes !

All Technologies
United States
8 months using the app
March 24, 2023

Very quick response time, great service and ready to take on all tasks for their customers.

Really happy with their customer service :)

Bónvörur
Iceland
8 months using the app
GEMCOMMERCE CO., LTD replied March 27, 2023

Thank you for taking the time to share this positive rating! I will surely pass your kind words to our team.

April 13, 2021

Great app, helpful support! See above. See above. See above. See above. See above. See above. See above. See above. See above. See above. See above. See above. See above.

shopsoarcosmetics
Latvia
8 months using the app
January 28, 2023

I love using GemPages. It's intuitive and easy to navigate! Also, support team is really awesome and is always there to answer any questions! Tony was especially helpful when I was stuck while building the page. I would recommend GemPages to any ecommerce beginners!

Smile Skin Store
Canada
8 months using the app
GEMCOMMERCE CO., LTD replied January 30, 2023

Thank you for leaving us this such wonderful review! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Best wishes!

January 17, 2023

Letty from the support team has helped me a lot in my doubts. About the gempages integration I'm happy for now, but I'm testing it already.

GLIMMERING
Spain
8 months using the app
GEMCOMMERCE CO., LTD replied January 20, 2023

We're proud to assist with your business. Glad to hear that Letty was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

January 26, 2021

Excellent app, super fast response to any queries, they go above and beyond in helping out, highly recommended

JUSTPRETTYCHIC
United Kingdom
8 months using the app