Reviews (4,588)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and conversion rates, appreciating the cost savings from not needing multiple additional apps. The drag-and-drop interface is user-friendly, with extensive customization options, templates, and widgets. The post-purchase sales funnel feature is particularly effective. The app integrates well with other tools and allows easy page export when changing stores. Performance is reliable and fast, with exceptional customer support. Issues are often resolved promptly, sometimes within minutes or hours. Regular updates and new features show a commitment to improvement. Support representatives like Justin, Ken, Miley, Morgen, Roxanne, and Tony are frequently praised for their 24/7 availability and helpfulness in fixing issues and educating merchants. Highly recommended for its value, robust features, reliable performance, and outstanding customer support.

Edited July 16, 2018

If you've been on Shopify for over a year, chances are, you have easily spent over $100 on developing your website on either buying themes or hiring developers. With this app, you do not need either of the two. GemPages is so powerful, you can create a different layout for desktop, laptop, tablets, and mobile. This is so important because I have not found any theme that works well on all platforms and I spent over $200 on mine. Once you buy a theme, the theme developers will ask you to pay for any changes. This software will solve that issue. Just trust me, before you hire a developer or pay for a theme, try this app out and utilize their epic customer service. I am so happy I found GemPages.

Inscribe Wallet
United States
7 months using the app
July 14, 2023

We had a technical problem, but were able to contact them immediately via chat. Moreover, the support was very fast and appropriate. I am very satisfied with the quality of service. As to our technical problem, it turned out that another app is an issue.

LOWKEY
Japan
7 months using the app
Edited July 29, 2020

very good app, Janie helped me out very good. Gempages is so flexible it's amazing! Highly Recommend

ReGainMassageGun
Germany
7 months using the app
March 30, 2023

I admit I'm very bad at web designing, but Gempages makes it easy even for me. I've tried all the main page builders on Shopify and GemPages is by far the best in every category.

playmakerstudio
United States
7 months using the app
GEMCOMMERCE CO., LTD replied April 2, 2023

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

February 15, 2023

Great page builder and greatest service I have ever contacted for help. I couldn't get a liquid code to work on my store, and Walter and other team staff helped me to get it working in just an hour. Perfect customer service, keep it up!

Leela's Home
United Kingdom
7 months using the app
GEMCOMMERCE CO., LTD replied February 15, 2023

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent ( Walter) accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

June 8, 2022

High Recommend this App - Great Support and you can build high converting pages with great customer support! FIVE STARS FROM ME!

PiPPiN
United Kingdom
7 months using the app
February 17, 2021

You need this! Whatever theme someone is trying to sell you (yes, even your mind) flat out ignore them. GemPages is all you need in your Shopify life. It's fast (PageSpeed 99%) It lets you do whatever you imagine it to do. If you get stuck a support hero is around the corner (Yes I mean you Liam! You superhuman deity). It flat out saves you from days of fumbling with shopify's/3rd party themes archaic settings! Get it now, thank yourself later!

smoldragons
Switzerland
7 months using the app
GEMCOMMERCE CO., LTD replied February 19, 2021

Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Liam will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and looking forward to having more grateful experiences in the future!

March 13, 2021

From all the store apps i have tried this is the most complex app. You can edit every aspect of your page , non of the other apps does the job better than Geampages. I would rate it 10 starts if i could. The staff is very helpful too, they will fix everything you want in no time! Awesome app.

FitVision Sportswear
Italy
7 months using the app
November 7, 2019

Best app, they are always very helpful and ready to support. I've closed and opened my store a couple of times this app has always been essential. thank you guys

The Outsider Collection
Ireland
7 months using the app
January 2, 2018

This App is amazing!! It's literally drag and drop and it's all set!
I had an issue, mostly my fault, but Chris from support, helped me in a second!
Hope they continue developing this App, because it has a huge potential!
Highly recommended!

Hoveraven
Portugal
7 months using the app