Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

January 17, 2023

Very good app. In the beginning it takes some getting used to the design, but after a while it comes naturally. There are plenty of standard designs you can choose from. The support is very good!

Activeskin
Netherlands
9 months using the app
GEMCOMMERCE CO., LTD replied January 20, 2023

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

May 16, 2018

Building a brand means you have to finetune your design to your mission, your values and your brand strategy. This can only be done by finetuning how your website looks. Me as a non-coder needs a simple, but effective drag & drop builder. GemPages work amazing for me! Very intuitive, but still an enormous amount of options to really create your own look and feel. While working on it the support has been perfect!

Highly recommend this app to make your website truly yours!

Beaniebeanie
Netherlands
9 months using the app
November 18, 2019

The app itself is easy to use and intuitive. They are always adding new features so customisations. As for the customer service, they will fix any issues quickly and efficiently. They will also work with our third party apps to create a seamless integration. Would definitely recommend.

Wraps
United Kingdom
9 months using the app
May 1, 2022

so far i like this app. it gives much control of my web content. I am not a developer so this app makes my life soooo much better. tech support is awesome as well. ran into something i couldn't figure out and Wahab from tech support helped me out promptly and efficiently. i recommend this app.

Element Tattoo Supply
United States
9 months using the app
November 10, 2020

Very nice app, very useful. It has different templates options that are time saving in the design process, that's very valuable. And the support was very attentive and efficient. They jus helped me straight away with the issue in my store. I'd highly recommend this app!

Ximi Life
Colombia
9 months using the app
September 27, 2022

Great app. Used it across multiple stores. Support is always quick and extremely helpful. 100% recommended

Super Active
Australia
9 months using the app
GEMCOMMERCE CO., LTD replied September 27, 2022

Hi there! We greatly appreciate your love for GemPages. Thanks for leaving us a review.

We are super proud to serve you and help you with multiple stores. Your honest feedback about the positive experience motivates us to continue improving the app for you. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

January 2, 2018

Highly recommended page-create app. Super easy to create sophisticated pages without html/css knowledge. Also Chris is a great guy. Thank you.

Cowboy Craft
United States
9 months using the app
March 2, 2020

The experience has been very good. It helps us to delegate basic functions such as changing a banner or changing featured products to people who have no knowledge in code.

Ópticas Lafam
Colombia
9 months using the app
October 7, 2020

GemPages is an incredibly accessible and easy-to-use platform to design in... especially when the Shopify platform can be incredibly daunting and complicated for those that don't have robust HTML/CSS skills. The biggest plus of this app... the support team. Ken was incredibly helpful and literally ALWAYS responsive and available when I had a question. He was committed to fixing the problem for me instead of just directing me to an FAQ page. Big big props to him and to the support team!

1:1 Foods
United States
9 months using the app
January 11, 2021

My product description was missing and the tech helped me get this sorted out and actually added my descriptions back on for me. The description section is major for my company so I was grateful for his help!

Eve Lawrence
United States
9 months using the app