Reviews (4,590)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and conversion rates, appreciating the cost savings from not needing multiple additional apps. The drag-and-drop interface is user-friendly, with extensive customization options, templates, and widgets. The post-purchase sales funnel feature is particularly effective. The app integrates well with other tools and allows easy page export when changing stores. Performance is reliable and fast, with exceptional customer support. Issues are often resolved promptly, sometimes within minutes or hours. Regular updates and new features show a commitment to improvement. Support representatives like Justin, Ken, Miley, Morgen, Roxanne, and Tony are frequently praised for their 24/7 availability and helpfulness in fixing issues and educating merchants. Highly recommended for its value, robust features, reliable performance, and outstanding customer support.

Edited July 28, 2020

Very professional team for every problem you will have they will be for you to solve it god job, guys .........

Desirefy
Israel
7 months using the app
April 10, 2023

Toller Seiten Builder, hat alles was man braucht und ist einfach zu bedienen, danke an Abby für ihren herausragenden Support :)

Comfort Cove
Austria
7 months using the app
GEMCOMMERCE CO., LTD replied April 11, 2023

Thank you for your review! We are so happy that our support agent (Abby) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

December 7, 2017

This app is very good, intuitive and what's even better is the support team.
Easy to use, has everything you need and more. No question will remain unanswered. I will definitely use it for all my Shopify adventures.

Boho Locs
United Kingdom
7 months using the app
March 1, 2023

Literally cannot recommend enough. Not only is it super intuitive to use, the customer support is hands down the best I have ever experienced. Across any app, any business, anything. GemPages has the best customer support. Super responsive, helpful, and understanding of my limited tech skills.

Simhona
United Arab Emirates
7 months using the app
GEMCOMMERCE CO., LTD replied March 1, 2023

Thank you so much for your review. We are thrilled that you are enjoying the app and that you found it easy to use! It's looking awesome!

Feel free to let us know whenever you need assistance!

August 6, 2018

Nicolas is amazing. Resolved an issue I had instantly.
Really amazing customer support and an amazing app.
Highly recommend to anyone!
Thank you, Nicolas :)

Vape Juice
United Kingdom
7 months using the app
March 11, 2020

Great service! Highly recommend!
Worked with Tina and she had been very helpful with fixing errors that occurred.

Korure New Zealand
New Zealand
7 months using the app
April 3, 2021

I made my first experience with building a website myself with GemPages.
Gempages is clear but still gives many possibilities of own designs. I especially like the close and friendly contact to the support (Special thanks to Leo!).

Bidetlity
Germany
7 months using the app
August 31, 2022

One of the best page builder with an outstanding team behind it. You're doing a great job guys ! Support is great, thank you Tina.

Xenon Pro
United States
7 months using the app
GEMCOMMERCE CO., LTD replied September 5, 2022

Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!

September 20, 2023

Great customer service!

JYRA PROJECT
Spain
7 months using the app
April 14, 2024

Abgebucht, obwohl alles gelöscht und gekündigt war.

casadelicia.ch
Switzerland
About 5 hours using the app
GEMCOMMERCE CO., LTD replied April 15, 2024

Dear Casadelicia,

We extend our sincere apologies for the unfortunate circumstances that prompted the decision to cancel your service.

It's important to clarify that the billing system is managed by Shopify, and as a third-party application, we are bound to adhere to its regulations.

We have issued the support for you after receiving the feedback. Kindly check your account after this.

Thank you for your understanding.

Warm regards,

GemPages Support Team