Reviews (4,914)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

April 14, 2023

Great customer support! Got some issues with a page we've worked for hours and they were able to retrieve it. Thanks!

Rally Republic
United States
8 months using the app
GEMCOMMERCE CO., LTD replied April 15, 2023

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

October 12, 2019

The Gem Pages team has gone the extra mile multiple times to provide custom coding for my pages and have gone in and manually helped with the code to add features that I need on my pages - including Sticky Add To Cart and more...

If you are wondering whether Gem Pages will be able to do a special feature that you need, do not hesitate to get the trial and contact their team to make the edits you need.

Even before you're a customer, they will help you and provide you top notch support!

Kiboos
Canada
8 months using the app
January 5, 2021

Good support. Gempages always manages to help me with my needs at a reasonable time. Very good customer support.

Skintifybeauty
United States
8 months using the app
February 20, 2022

Very useful app for customizing your page and the support staff are really helpful, managed to get what I wanted.

EastEuphoria
New Zealand
8 months using the app
December 13, 2022

The customer service is really good. They are very responsive and listen to us. It's a pleasure to work with them. Nicolas

Monpetitchocolat
Switzerland
8 months using the app
GEMCOMMERCE CO., LTD replied December 16, 2022

Thanks for taking the time to share your experience with GemPages, Nicolas. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

April 27, 2022

Very good service and awsome platform to build your shopify page with. We have increased convertion alot with the help of this app and team.

VIVAGUN
Norway
8 months using the app
April 18, 2022

Great app, amazing support. They check all the boxes. You might find some of the more advanced things you can do a bit daunting but there's no shortage of help from the staff that will take you to the finish line.

puppysolver
United States
8 months using the app
December 23, 2021

I have been using GEMpages for half a year, and its powerful functions can meet our basic needs for pages, especially that it can easily customize component styles through embedded code, which gives customers great freedom to design pages. Finally, I would like to thank Tina from the support team for patiently helping me solve problems about the flow action function, and she also gave suggestions when I consulted other template issues.

BigBlue Official Store
Hong Kong SAR
8 months using the app
September 6, 2020

I'm a novice web designer for our custom sportswear page so gempages was the perfect solution for us to get our website looking exactly how we want. I believe it balances ease of use and customisability well. 90% of the more difficult problems were solved by their great service.

AKU Teamwear
Australia
8 months using the app
October 16, 2019

Downloaded 3 different page builders but went ahead with GemPages because it's so professional and easy to use.

Sensei Formulations
Singapore
8 months using the app