Reviews (4,913)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.
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Kind and very helpful customer service. would give it 5 stars if free version came with like 10 free pages but other than that great service... alot more flexible and customizable design wise than basic Shopify. Looking forward to the future of Gem
Ken was soooo helpful i love him!!!!!! He helped me so much. He was patient and so good with troubleshooting! Give him a raise
The app is quite nice and it has a variety of features/pages. However, the chat support is never available for a quick question. I need to wait hours to get my questions answered usually when I am away from the computer - so it's very frustating.
Dear Canbra Prints,
We sincerely apologize for the inconvenience you experienced with our chat support service.
We understand that waiting for a response can be frustrating, especially when you have urgent questions. We want to assure you that we are actively working on addressing the issue of long response times. Due to high demand, we have experienced delays in handling customer inquiries. However, we have already taken steps to expand our support team, although training new staff members may take some time.
We appreciate your understanding and patience during this transition period.
Thank you for your continued support.
GemPages Support Team
Great app with a lovely team, always there to support. I have been able to create some really nice webpages using this app!
Gempages Is very advanced software/technology to build your online store with it. It gives you a lot of leverage and options to build a high quality website. What I am even more pleased is with the customer service they provide and the knowledge they have. Highly recommend it!
Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!
Let us know via live chat or email support@gempages.help if there is anything else that we can help you with!
Great app (but responsive aspect to improve, especially for the Desktop) and incredible customer support. Always there to help you when you face some concerns. Special thanks to Morgen.
We're happy to see that you had a 5-Star experience. Morgen was awesome! I'll surely let her know you left us this review! Thank you so much!
The BEST Shopify App to design your own online shop them... I strongly recommend it !!! The support team is reactive and helpful. Thanks !!!
This app has amazing customer support, they are quick to help even late at night. Sarah has helped me out a lot! I am super impressed with their team to say the least. The app builder itself is great, it reminds me a lot of Elementor which I use for Wordpress but honestly, I think Gem pages is much easier to use. If you are even somewhat familiar with building websites, this is a much better option vs. hiring an expensive "shopify expert" to code for you.
If you've been on Shopify for over a year, chances are, you have easily spent over $100 on developing your website on either buying themes or hiring developers. With this app, you do not need either of the two. GemPages is so powerful, you can create a different layout for desktop, laptop, tablets, and mobile. This is so important because I have not found any theme that works well on all platforms and I spent over $200 on mine. Once you buy a theme, the theme developers will ask you to pay for any changes. This software will solve that issue. Just trust me, before you hire a developer or pay for a theme, try this app out and utilize their epic customer service. I am so happy I found GemPages.
I really like GemPages A LOT. I started out not knowing anything about how to set up a print-on-demand website, to gaining knowledge and being comfortable working on my website. Even when I had some problems, I received help within an hour or two. On the other hand, using Shopify to design a website was a nightmare for me as it was just so clunky and hard to figure out. But with the very user friendly GemPages app and video instructions, I am very pleased with it.
Thank you so much for leaving us a review!
It really means a lot to us to hear that GemPages has been easy to use and a lifesaver. Your honest feedback about the positive experience motivates us to continue improving the app for you. Thank you very much for using GemPages!