Reviews (4,705)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface that requires no extensive coding knowledge. They appreciate the customizable templates, various widgets, and options for advanced custom coding at no additional cost. The app is praised for creating professional, high-converting pages that improve the shopping experience. Exceptional customer support, including responsive assistance, custom coding help, and detailed video tutorials, further boosts merchant satisfaction.

January 29, 2018

While I really love Shopify, I feel that even the paid templates (of which I have) are very limited. The "store" part is exceptional, the front page and blogs, are fairly basic and I do not feel, high converting. Since I do not just sell products but services, I needed to have something that lent itself to emotion, and I did try other drag and drops and while "OK" they were not impressive.
I thought I'd try one more... and lo and behold, this has been the answer to my entrepreneurial prayers. It's easy, looks slick and is HIGH converting. The customer service (I've only had minor questions, more user-related, not glitch stuff) is exceptional.
I feel confident in this app and the company of which is was born.
If I could give 10 stars, I would.

Igniteyourawe
United States
6 months using the app
December 28, 2022

the most convenient app to use - and what makes it even more useful is their wonderful customers support

you&me
Israel
6 months using the app
GEMCOMMERCE CO., LTD replied December 29, 2022

We are delighted that you've had a 5-star experience. This is the best we could hope for! Thank you for choosing GemPages and we look forward to serving you for many years to come!

November 10, 2022

Support hyper pro et rapide. Réponds tous les jours. N'hésite pas à prendre la main que la boutique pour modifier directement. Les forfaits sont raisonnables pour tout ce que l'on peut faire facilement.

La folie dans ton dressing
France
5 months using the app
GEMCOMMERCE CO., LTD replied November 14, 2022

We were delighted to get your review! It really put a big smile on our faces. Happy to hear that our support agent accompanied you throughout your entire experience with GemPages.

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

June 4, 2018

This app is very easy to use, and brings some amazing designs to an otherwise dreary Shopify free template! Keep it up Chris!!

Evomine
United States
5 months using the app
January 15, 2021

This app (and their team) has been an absolute game changer (and lifesaver at times!) for our website. Not only did it let us get around the complicated backend of our store theme that we purchased with perfect integration, but every single time I've had a question or concern they are there immediately to help. And SO patient while they do it. The app is incredibly user-friendly and intuitive and it works like a "Gem". :) We have the Pro Plan and it's worth every penny!

True Beauty Lashes
United States
5 months using the app
GEMCOMMERCE CO., LTD replied January 15, 2021

Thank you for leaving us this wonderful review, my friend! We are thrilled that you enjoyed your experience with GemPages editor and our support service!

We're always there to assist whenever you need!

Happy Selling!

April 23, 2020

Very easy to use, a lot of features, very powerful!
Great app, awesome customer support ! I recommend !

Foodoz
France
5 months using the app
February 24, 2021

I absolutely loved the customer service I was provided while creating my website. Janie was able to help me all week with any technical questions. She always responded quick with detailed instructions. Great service and great app. My website looks amazing thanks to GemPages.

CASES by LOE
United States
5 months using the app
Edited October 27, 2020

I find this app as good as Clickfunnels, and a lot more suitable for ecommerce. CF doesn't treat variants right, this one does-- and can do everything that CF does! The drag and drop builder is easy to use, and very intuitive.

Invulnerableimmunity
Singapore
5 months using the app
December 26, 2018

Very friendly customer service and top application I highly recommend

veesit.fr
France
5 months using the app
June 22, 2022

Great app, the support team is incredible. They are always available to help me within a short period of time and they are super polite and effective.

alphacave
Hungary
5 months using the app
GEMCOMMERCE CO., LTD replied June 22, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. I'll surely pass your kind words onto our team.

Don't hesitate to reach us if we can do anything to assist! Best wishes!