Reviews (4,592)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants report significant boosts in sales and conversion rates, appreciating the cost savings from not needing multiple additional apps. The drag-and-drop interface is user-friendly, with extensive customization options, templates, and widgets. The post-purchase sales funnel feature is particularly effective. The app integrates well with other tools and allows easy page export when changing stores. Performance is reliable and fast, with exceptional customer support. Issues are often resolved promptly, sometimes within minutes or hours. Regular updates and new features show a commitment to improvement. Support representatives like Justin, Ken, Miley, Morgen, Roxanne, and Tony are frequently praised for their 24/7 availability and helpfulness in fixing issues and educating merchants. Highly recommended for its value, robust features, reliable performance, and outstanding customer support.

August 13, 2022

the app is very easy to use. just drag and drop. I just came across a little issue that my Shopify pages are synced to this app and I accidentally deleted one. The team is very responsive and patient in helping me with restoring the pages. Many thanks.

ViaVelo
Canada
5 months using the app
GEMCOMMERCE CO., LTD replied August 15, 2022

Our team thrilled to receive such great rating. Happy to hear that you enjoy the app. Thank you so much for your support. Our entire team at GemPages ASIA greatly appreciate it.

Feel free to let us know whenever you need assistance!

Nathan | GemPages Customer Success Team

November 19, 2018

Hello Guys,

I really don’t submit reviews on the internet. When a product is good, I take it for granted, I consider that it’s the way it has to be. When it is bad, I just don’t want to lose my time working on it and I stop using it.

But, today, I would like to share my experience with Gempage!
This tool is really, really GREAT!
I’m a web developer. I make websites from Scratch, Wordpress, Online Builder, Shopify… I know a lot of solutions and apps to help people creating websites, but I have to tell that GEMPAGE is far ahead of all of them.

Its user interface is simple and clear.
Options are infinite, if you need something that doesn’t exist you can code it with liquid option directly. It’s really rare, you can do so much things with the original option.
I make make my store with it, page product with scarcity, counter, review... Now, I'm playing making Funel with it...

I mean your marketing and your store will LOVE IT!
Other things I really appreciate, is Gempage Support, which is just amazing.
Despite the delay, because they are located in Asia, these guys know what they are doing and are of very great help.

When I got a question, I always feel supported. They help me directly and are always open to implementing new features.

This is just the beginning of GEMPAGE,I believe they are successful and that they are growing fast. I’m so glad to be an early adopter.
For me, Free theme Shopify + Gempage are a WINNING combination.

ParisienneAvenue.com
France
5 months using the app
February 19, 2018

I am using GemPages for subpages and landing pages and so far it has worked out well. Took me a while to get used to the functionality but once I did it was easy. Great customer service.

Minouche Usa
Australia
5 months using the app
October 11, 2022

Very easy to use, and if you come across any problems the customer service team is so friendly, helpful, and knowledgable. I use gempages to create every page on my site, and it has made a huge difference in the look and feel of the site compared with the stock templates. If you are running an ecom store, having Gempages is a must.

1000 Kingdoms
Canada
5 months using the app
GEMCOMMERCE CO., LTD replied October 12, 2022

Hi, I would like to express my sincere gratitude for your recommendation! Don't hesitate to let us know if there is anything more we can do to help.

We're always happy to assist!

Cindy | GemPages Customer Success Team

October 5, 2022

I'm really happy with the first product page I built. The page builder is easy to use. I have found the customer service at gempage to be really good whilst learning the platform. Looking forward to experimenting further with this page builder.

trekore
United Kingdom
5 months using the app
GEMCOMMERCE CO., LTD replied October 9, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

September 7, 2020

A very nice app and excellent service from the team, always there for us :) Simple and efficience app to build personalize website easily !

Baierise
France
5 months using the app
July 23, 2023

It is very easy to use, and it has a lot more options and potential for creating an amazing looking store. The support staff is also very helpful.

LuxeFlow
United States
5 months using the app
February 2, 2023

I have been working with gempages for over 5 years now and I use it for all my stores, it is by far the most optimized, fast and easy to use and I have tried all their competitors. Their support is one of the best I know, I would give them a 7/5 rating if it were possible

Unity Protection
France
5 months using the app
GEMCOMMERCE CO., LTD replied February 6, 2023

Thank you for leaving us this such wonderful review, NAME! We are thrilled that you enjoyed your experience with GemPages editor and our support service!
We're always there to assist whenever you need!

Happy Selling!

February 9, 2021

The best customer service of any app I've used on Shopify. They always take the time to help me figure things out. Thank you!

Noophoric
United States
5 months using the app
GEMCOMMERCE CO., LTD replied February 10, 2021

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

Don't forget to reach us via live chat or email, if you need us we are there to help!

All the best!

March 25, 2021

Loving Gem Pages so far. Customer support is excellent. Tom has written 40 lines of custom code for my store in order to add a new feature. The professional plan is worth it just for the customer support.

SecureTheStash
United Kingdom
5 months using the app
GEMCOMMERCE CO., LTD replied March 27, 2021

We're proud to companion with your business. Glad to hear that support agent - Tom was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!