Reviews (4,913)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing store functionality and aesthetics, noting its user-friendly drag-and-drop interface and conversion-optimized templates. Features like post-purchase funnels, built-in widgets, and A/B testing are highlighted. Exceptional customer support, including responsiveness and custom coding help, along with additional resources like video tutorials, are also highly praised, making it a valuable tool for optimizing online store performance.

July 21, 2022

It's a great app to build product pages, I can do all custom designs for different elements, so it can meet our requirements.
BTW, Customer Service is good, but can respond quicker.

ECO-WORTHY
United States
6 months using the app
GEMCOMMERCE CO., LTD replied July 22, 2022

Thank you so much for taking your time to leave us this review! Glad to hear that GemPages was helpful to create your pages. They're looking stunning!

Don't forget to reach us via live chat or email, if you need us we are there to help!

Edited March 15, 2018

UPDATE:
Changed my rating from 3 starts to 5 stars because Chris finally accommodated me and helped me troubleshoot my issues with the app. Few of our shop's pages are designed using GemPages and they all seem to work really well. Thank you :)

I like the app, however, it's the customer support I really hate! I've been trying to ask for help from Christ for almost 2 weeks now, and every time he replies, he would tell me that he's busy with a previous ticket he's received and "will get back to me after", but the problem is I never heard from him again, so I failed to edit my Shopify page in time for our website launch.

Get Filed
Philippines
6 months using the app
August 24, 2020

Very helpful. I didn't know what to do, and the person not only responded in a timely manner but literally did exactly what i needed and then made a video on how i can replicate it in the future. So amazing! 5 stars

Hairful®
United States
6 months using the app
May 11, 2023

Great app with excellent customer support! I had some trouble personalizing my website but they helped me to fix it.

Frames & Paws
Austria
6 months using the app
March 17, 2017

A few weeks ago, the company I'm working in, changed their shopsystem to Shopify.

We're selling most of our products (nutrition supplements) over a lot of backend funnels. Therefore we need conversion optimized sales & landingpages.

Gempage was the only plugin we found for Shopify, which has excactly the features like we had in our selling process before.

Once we needed a special feature, which was not available in Gempage.
So, I asked the support, if they can programm it for us.
Two days later, our requested feature was included into Gempage.

Thank's Gempage-Team for your amazing support!!

Everbody Test
Germany
6 months using the app
October 4, 2022

The most intuitive website builder for Shopify I have used. Support is very responsive and can provide custom liquid for you which is huge. Would recommend for any serious ecommerce business

Fire Pit Oasis
United States
6 months using the app
GEMCOMMERCE CO., LTD replied October 4, 2022

Thank you so much for your review and recommendation! Happy to hear that GemPages provided you the customisation options that you were looking for! Everything is looking excellent!

Feel free to let us know whenever you need assistance!

Cindy | GemPages Customer Success Team

November 10, 2020

It's the best app. Although there was a problem with compatibility with the theme I used. They did their best to solve all the problems quickly.

AUSTERGLOBAL
South Korea
6 months using the app
November 11, 2022

I've been using this plugin for almost half a year and have been modifying various pages of my store through it, and their customer service has been prompt in helping me solve any problems.
I like it very much.

Ctronics
China
6 months using the app
GEMCOMMERCE CO., LTD replied November 14, 2022

Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.

November 16, 2022

This app helps make my product pages absolutely POP! While, initially, it's got a bit of a steep learning curve, once you've got it down it becomes second nature and is extremely efficient. On top of this, there customer service is phenomenal! Always get back to you in a good timeframe and are quick to solve any problem.

Melody's
Canada
6 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Hi,

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best

August 1, 2023

Nice support. I had difficulties in multi-lingual settings on my page, their support team did a good job and the problems were solved.

TAKE-UP Jewelry
Japan
6 months using the app