Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly, customizable design interface with drag-and-drop functionality. They appreciate its ability to create professional websites, transfer pages between shops, and its seamless integration with e-commerce platforms. The app's customer service is praised for efficient problem-solving. Merchants also value its responsive design, fast loading times, regular updates, custom code support, and third-party app integration. However, while it supports A/B testing, it doesn't track sales conversions.

December 31, 2019

Ann was incredibly friendly and helpful! I would recommend using this app, as it was very easy to use and the support is great

Aurea Skincare
Australia
1 day using the app
January 6, 2020

this is soo goooddd
i like it , it works and i loved it
thank you guys , thank you Gem page for this amazing app
its great , you shouldnt get amazing them
just use it

MAGIC LEDz
Palestinian Territories
1 day using the app
April 27, 2020

I'm still on my Trial days. So by now (4 days) I can I say I like the app. I would say its ideal for landing pages, indeed, it was the main reason I downloaded the app. It has a lot of features but still on discovery phase. It's great it has a very good chat support, so any doubt can be canalized by there. The only constructive criticism I have on the 4 days, I think they should put someone to be "on call" or "on chat" for the weekends, due a got a few doubts on Friday and got stuck until Monday, not a big deal, but to take in mind if will be taking one of their plans. No put 5 stars just for that and coz just only 4 days of testing it. Will update if continue using it in future.

Viagues
United Kingdom
29 days using the app
August 15, 2020

Support is taking longer time to get a reply!! Having issues to integrate with theme even the first issue fixed BUT it will happen again!! Technical issue cant fix immediately!! Wasting time...Need a refund...

EasyQuickStore
China
29 days using the app
March 20, 2021

The app whas not right for me but everyone was very friendly and helpful. I expected a little bit more user friendly. Thank you.

Elka Gate
Netherlands
About 1 month using the app
GemPages replied March 22, 2021

Dear valued customer,

Thank you so much for your constructive feedback. It’s also exactly what we’re working on to improve the customer experience and get the best out of the app to create high-converting and beautiful-looking online stores.

I hope you can see the major improvements which will happen soon enough in the app and our services.

Best regard,
James
Customer Success Manager

November 22, 2018

Great app! 100% Recommended...I always use it in several websites. It's definitely the most flexible of all design apps on shopify store

Viaggio Espresso Argentina
Argentina
About 22 hours using the app
November 26, 2019

A great app, surprised that shopify doesn't just buy them out and make this a standard app for all websites. Build beautiful websites easily!@

Caron & Doucet | Canada
Canada
About 22 hours using the app
November 25, 2019

Very slow and poor technical support. The app is ok, but pretty buggy if I'm honest. At present, I can't recommend this app.

Vapefiend
United Kingdom
25 days using the app
Edited November 19, 2017

Thank you so much GemPages, Really cool app, one of the best apps i have used & very, very, very good customer service !!!
worth every second spending on that app.
very easy to drag and drop elements to your product page to make it look 100% better!!
Thank you so much again, will be sharing this app with my friends

Man Ique
United States
About 18 hours using the app
Edited March 23, 2023

I'm in love with it. So easy to use. Pages turn out beautiful.
Also their support is always extremely helpful. The app says they will reply within 1 hour, but it never takes more than 5 minutes. And the best is: they always sort my problems! Thank you, Hugh and team, for doing such an amazing job!

Crochetree
United States
About 18 hours using the app
GemPages replied March 23, 2023

Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!

All the best!