Reviews (4,541)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly drag-and-drop interface and robust customization options, making it ideal for those with limited technical skills. They praise its seamless Shopify integration and the ability to enhance e-commerce capabilities without coding. The platform is noted for reliable performance, fast loading times, and comprehensive educational resources. Regular updates ensure it keeps pace with e-commerce trends, making it a top choice for creating professional, visually appealing e-commerce sites.

May 29, 2024

Muy buena experiencia, el soporte es muy bueno especialmente me ayudo mucho Tom, Daisy y Jane. muchas gracias chicos!
Ellos siempre están disponible para ayudar, y lo mejor de todo es que tienen muy buena disposición y sentido del humor.

Págalo en Puerta
Chile
About 1 month using the app
April 8, 2024

I had THE BEST experience with Tony and Gem Pages. He was super patient, and every problem I had was solved quickly...I highly recommend this app, not only for its super user friendly ability, but EXCELLENT customer service.

i.hART.pink POP-UP
United States
About 1 month using the app
May 5, 2024

Customer service is extremely helpful and responsive; I just started using but already have a great looking page in the works thanks to their help!

PastryBase
United States
About 24 hours using the app
August 26, 2024

Service 10/10

Foot2Luxe
France
22 days using the app
March 5, 2024

Exceptional Technical Support and User-Friendly Platform

I've been using GemPages for a while now, and I must say, my experience has been outstanding. One of the standout features of GemPages is their technical support team. They are not just good; they are great! Whether I encountered a small hiccup or needed guidance on utilizing advanced features, their technical team was always on hand to help. Their promptness, expertise, and patience made all the difference, ensuring minimal downtime and allowing me to focus on creating the best content for my site.

Aside from the exemplary support, what truly sets GemPages apart is its user-friendly and highly customizable platform. Even with limited technical knowledge, I found the platform incredibly easy to navigate. The intuitive design interface and the drag-and-drop functionality have been a game changer, allowing me to tailor my site precisely to my needs without any coding knowledge. The flexibility to customize and adapt my site has not only improved its aesthetics but also significantly enhanced its functionality.

The combination of reliable technical support and an easy-to-use platform makes GemPages a valuable tool for anyone looking to create a professional and visually appealing website. Whether you're building an online store, a blog, or a portfolio, GemPages offers the features and support to bring your vision to life effortlessly. I highly recommend GemPages to anyone looking for a powerful, flexible, and user-friendly website builder. Their platform truly stands out in the crowded space of website builders, thanks to their commitment to quality and customer support.

Wop-Wops
United Kingdom
Over 1 year using the app
April 8, 2024

Support team is very helpful and provides assistance with clear directives and examples. Their team is prompt to respond and assists with all levels of coding inquiries and layout support.

Erica Tanov
United States
Almost 6 years using the app
April 25, 2024

I was testing different apps for funnel building and forgot to cancel the subscription, and they refused to give me the refund even thought I didn't use the app, I definitely recommend use funnelish it's way better

ELYON
Colombia
5 months using the app
GEMCOMMERCE CO., LTD replied May 14, 2024

Dear ELYON,

Thank you for entrusting us with your business. We understand the importance of your time and investment. Regrettably, like many other companies, we have established refund policies to maintain fairness among all our customers, which also involves Shopify Billing Management.

We apologize if our policy did not align with your expectations, and we appreciate your understanding in this matter.

Should you require further assistance, please do not hesitate to contact us.

Best regards,
GemPages Support Team

June 23, 2024

Customer service is ELITE

Muse
United States
18 days using the app
March 24, 2024

We absolutely love GemPages! (No; seriously!). After an incredibly frustrating time using the Zipify Page Builder and spending countless hours with it, we discovered it wasn't suitable for our needs. With GemPages, we've encounters zero issues and actually found that it is not only easier to use and faster loading, but it had the customisable options that we so desperately needed. They also don't impose as many restrictions as other page builders do. How about the Support? That has been perfect; too! So we honestly can't give GemPages anything but a 5* rating!

WONDERCRAFT LTD
United Kingdom
3 months using the app
June 17, 2024

Amazing app

My Store
Canada
26 days using the app