Reviews (4,954)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its drag-and-drop builder and customizable templates that simplify creating professional, high-converting pages without advanced coding. Features like A/B testing and post-purchase funnels are praised for boosting sales. The customer support is noted for its responsiveness and expertise in integrating custom codes efficiently at no extra cost, making it a comprehensive, user-friendly solution for optimizing store performance.
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Great and abundant design features, easy to use and navigate, but otherwise pretty dysfunctional. Glitches often, isn't easily made compatible in all device versions, therefore making you go through loops to make everything perfect on all devices. Some things will stop working after they've been published for some time, such as buttons and links. Worst part of all: Their support team, or lack thereof. Sometimes emergencies occur and you need immediate assistance, but they are hardly available and generally not helpful. Responses take a long time. Typically if you're running a trafficked website and a problem arrises, you need help pretty quickly. Gem Pages doesn't seem to understand this. This has caused us issues many times. For example, one of our product pages has completely stopped working, which is a huge issue as an e-commerce store. Went to contact support (which is only available through a live chat) and got a message saying that they are on vacation for the next 7 days. You simply cannot operate like this when you're supporting the websites of service providers and e-commerces. Nonetheless, our custom-coded website is near complete and we absolutely cannot wait to never have to deal with Gempages again.
Great app, almost everything in one, it avoids having a lot of them, there are a lot of features and there is a very good customer service, very responsive.
Really powerful! Tina helped us a lot, she's really good! GEM has helped us with many functions!
I love GEM.
Thank you for your review! We are so happy that our support agent (Tina) was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are here to help!
Cindy | GemPages Customer Success team
La verdad que no sabía que existía, y con esta app pude hacer la tienda exactamente como yo quiero.
Fácil de usar! Recomendable!
Lovely, trustworthy customer service.
Gem page is super easy to use and I think it is the best page builder out there:)
Your review helps us so much and we can’t thank you enough for taking the time to write it. Providing an enthusiastic service to our clients is very important to us, so to know we’re coming through is a big win!
All the best
If you like to build pages as per your taste, its a must-to-go app. Most important is really responsive support staff. Its Live chat help was proved to be of great help. Special mentions deserves for Ann and Jamie who responded quickly, try to understand my point of view and solved my problems. They even helped me in odd hours in night. So You all need to give it a try.
I'm more than amazed by the quality of the app and specially the support. I had my best support experience with April who helped me solve an issue within 3 min. love you guys! keep it up
amazing, customer service really is awesome. I had an issue wiht my hero bar and they helped me solve it within 24 hours
Best building app!!!!! if you want to bring your conversion rate to the moon get it
Good app