Reviews (4,375)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface and exceptional customer support, particularly praising team members like Miley and Tony for their responsiveness. The app's drag-and-drop feature allows for easy customization without needing coding skills, and its seamless integration with Shopify enhances e-commerce capabilities. Continuous updates ensure it stays current with web design trends, positively impacting business aesthetics and functionality.

October 9, 2018

Excellent drag and drop page builder. I've just started using it and it's actually amazing. I didn't expect it to be that easy, and when I had a problem Janie helped me with video tutorials. Probably my future go to app whenever I'll build a website !

ZEDE Paris
France
About 8 hours using the app
September 24, 2019

Most of the time, it's hard to get help being in the States. However, if you're up late enough and can catch the team (different time zones), then they're really incredible with support. REALLY incredible. Ann + Janie have been awesome!

resellers-wink-wink-com
United States
About 7 hours using the app
March 24, 2023

My issue has been solved within one hour and I am very happy with the new page and the support of gempages.

CalmaLux.de
Germany
About 7 hours using the app
GEMCOMMERCE CO., LTD replied March 27, 2023

We are so delighted that you rate our support 5 Star. We strive to provide just that for all our customers. We're excited to be your companion as you watch your business growth.

May 11, 2018

very pleasing app and great customer support very fast and helpful
and fully satisfied in my opinion one of the should have app for any shopify store thank you to much

Fabiolucetti Store
France
About 7 hours using the app
April 14, 2021

Best app i've ever used for shopify. It's a must it transform your website from basic to really clean and professional. The customer service is great. Honestly nothing bad to say about it, I'm so happy about it!

VIDEO EDITOR STUDIO
France
About 6 hours using the app
January 19, 2020

I highly recommend GemPages, I have two online store using this App. It's easy to use and fast reply.

Bowl&Bowls
New Zealand
About 5 hours using the app
April 26, 2022

Awesome App. Easy to use and really flexible design wise.
Best of all, when you need help, the team are super efficient and quick to get you the resolve you need.

RubyLoveDev
United States
About 5 hours using the app
December 29, 2020

This app is AMAZING and the service is awesome! I got extremely fast service on a question that I had been trying for a couple hours to troubleshoot myself. I should have asked earlier because Ken was able to fix it for me within minutes. Super user friendly and intuitive interface on the app as well- I've been able to make a lot of pages myself in just a couple hours that I would have otherwise had to hire out.

bykvp
United States
About 3 hours using the app
GEMCOMMERCE CO., LTD replied December 30, 2020

Thank you for your review! We are so happy that our support agent - Ken, he was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email ( support@gempages.help ), if you need us we are there to help!

March 29, 2017

Amazing application – kind of. The freedom this application gives you in leaps and bounds ahead of Shopify's own page editor especially when you compound it with the features of your already existing theme. HOWEVER, I was never able to reedit any of my custom pages after creating and editing them the first time. They would never load and both Safari and Chrome would practically crash when the application would try to open a page that I had previously edited with GemPage. AKA, unless you plan to make a page and never update it, be prepared to completely trash your page and remake it with any updates.

Exist Collective
Canada
About 3 hours using the app
June 29, 2020

It's a great app. It's quite easy to use it even you haven't too much IT experience, you can easy to build a beauty online store website. Also, really nice support and professional help, solve my problem quickly.

Owabeauty
Hong Kong SAR
About 2 hours using the app