Reviews (4,693)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing Shopify stores, noting its ability to consolidate multiple functionalities into one platform. It features customizable templates, conversion-optimized widgets, and a user-friendly drag-and-drop interface that requires no coding. Key features like countdown timers and custom code additions are particularly valued. Merchants also commend the app for its smooth performance across devices and exceptional customer support, which includes responsiveness and technical assistance, contributing to minimized downtime and increased productivity.

November 16, 2022

very useful app. and I really like their customer services. reply instantly and help solve every issue. fantastic

DE.CZUR
Hong Kong SAR
7 days using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Hi,

We're delighted that our efforts have contributed to the success of your business. Should you have any other concerns, please don't hesitate to reach us via live chat or email us at support@gempages.help.

We're here to help you achieve success, always.

Edited May 27, 2020

I barely give reviews but I thought this app warrants one. I have built about 20 websites in the last 10 years, ranging from no code, simple sites using Wix, Weebly, to more complicated ones on Shopify. For the current website I am building, I needed a page designer functionality and I exhaustively studied and tried page builder apps on Shopify, testing each app's functionality and "intuitiveness". Overall, GemPages is the one that rose to the top because of the freedom it allows the "semi-amateur" designer to achieve a professional looking page. The interface is good, easy to understand, and it allowed me to achieve the exact prototype we were trying to match, initially built offsite during the brainstorming page.

partyhabits
United States
7 days using the app
November 14, 2019

I have to say that this app sometimes does not work well. Some settings can not be done sometimes. I'm missing some features that I'm used to from Elementor, but the functionality is enough to build a beautiful landing page. However, the gempage builder also has options that elementor does not offer. For example, I find it very cool that in an accordion I can not only make texts but also pictures. Another negative point is that not every element has the same options. For example, I lack the possibility to overlay images. I can do that with the HeroBanner. I would like every element to have similar settings. GemPage should look at elementor and take on more functions.
My review may sound very negative, but that's not it. GemPage has all the fundamental features I need. Due to the lower setting options, I also tend less to exaggerate.
And the service is excellent. If I have a problem, then I am always helped within a few hours. The staff are very nice and competent.

Veloic UG
Germany
6 months using the app
June 7, 2018

great team
I really saved a lot of time
I am impressed by the efficiency and simplicity of this application
And my website is different from other Shopify site.
I really recommend this app
JLG

Zeeowltech
France
7 days using the app
December 6, 2022

Great and intuitive app. The support team is even better, had a couple roadblocks they managed to help solve. :)

SmoothSpine
Netherlands
7 days using the app
GEMCOMMERCE CO., LTD replied December 11, 2022

Thank you for your review! We are happy that our support team was prompt in their response, and that they were able to help you. Thank you very much for using GemPages!

November 2, 2022

Jane is awesome! Gem pages is hands down my favorite page builder. Easy to use and makes a really polished finished product.

Hiara
United States
6 days using the app
GEMCOMMERCE CO., LTD replied November 3, 2022

We're proud to assist with your business. Glad to hear that support agent (Jane) was there to help you get familar with GemPages. If there is anything more we can do to assist, please do let us know via live chat or email support@gempages.help. Thank you very much!

August 14, 2023

The product can take a little getting used to, just like all things Shopify. But I love the support. They're always responsive and helpful. It definitely makes up for any issues I've experienced with the product. The other products I've tried had the same issues, but no support or support is not helpful. As a non-technical person, having someone I can ping is so so important. I really appreciate how quickly the support team responds and how they really do want to help you all the way through.

The Poetry Boutique
United States
6 months using the app
March 31, 2021

10/10 Builder and Staff. I use this on all of my shopify businesses. Janice helped me and was VERY Responsive and very kind. GIVE HER A RAISE :) God Bless, -Jake

Cinch Gaming
United States
6 days using the app
GEMCOMMERCE CO., LTD replied April 3, 2021

Thank you for your review! We are so happy that our support agent - Janie was there to assist you, everything looks fantastic. Don't forget to reach us via live chat or email, if you need us we are there to help!

October 21, 2022

This app, along with customer support help me a lot. My site was very basic, an they have loads of options to change that. Only thing is it wasn’t as easy as drag & drop. Once I got the hang of it my trial was over. Hopefully my store makes money soon, an I can get a plan to continue changes. I would recommend.

The Princess collection
United States
6 months using the app
GEMCOMMERCE CO., LTD replied October 25, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

December 20, 2017

Super Great application, Customer service is fantastic!
Thank you very much !!

Faith Stor
Morocco
6 days using the app