Reviews (4,795)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting sales and conversion rates through its post-purchase sales funnels and comprehensive platform, reducing the need for additional apps. Its user-friendly drag-and-drop interface and customizable templates allow merchants without coding skills to create professional-looking pages. The app offers a range of widgets for extensive customization, performs well with fast loading times, and integrates smoothly with Shopify. Customer support is often highlighted for its quick and effective service, with staff members like Justin, Ken, and Miley receiving specific praise for their assistance.

January 15, 2021

Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.

Golden Boutique
Belgium
4 months using the app
GEMCOMMERCE CO., LTD replied January 15, 2021

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best

July 18, 2020

Very good!!, easy to use and customer service respond very fast. However to get the fifth star, I would prefer a screen shot which show step by step how can I resolve my problems. But it is still very good

SMARTBUDS
France
4 months using the app
July 9, 2018

I absolutely love this app !! I had some problems uploading to my store but Chris fixed it in 2 minutes. I am giving this app 5 stars and it is the best app to have for your store. There is always someone available and they are willing to help each and every time.

Keenobay
United States
4 days using the app
July 19, 2022

Great app and very helpful customer support whenever something comes up! recommend, and I think it's the best.

mallokastore
Egypt
4 days using the app
GEMCOMMERCE CO., LTD replied July 19, 2022

Glad to know that your time and effort spent with us was worthwhile. Nothing could make us happier. Contact us via live chat or email to support@gempages.help if you have any other concerns. Our professional customer services is always here to help.

Nathan | Customer Success Team
GemPages

April 7, 2020

I love Gem Page, it's a perfect app to build a beautiful store to make more sales.
It's not very expensive and it's good to stand out from the competition.

Exactttt
France
4 days using the app
Edited March 20, 2019

I am updating my review as of today because I am so disappointed in the customer service at GemPages. When I in my trail GemPages were communicating with me every day but now I cannot get an answer. It has to be the worst customer service I have received here on the Shopify App Store and it doesn't feel good knowing that the owner only wants to communicate with you to get you onboard and when you are onboard he just ignores you!

The page builder is good but the customer service sucks - BIGTIME!!

HOMECLASS6
Thailand
4 months using the app
September 23, 2018

I used Gempages Page Builder since i was a Shopify newbie til now when i have experience.
Shopify default page and even some expensive theme like Booster or Turbo cannot fulfill all of my desire. I tried GemPages to adjust and optimize my stores and this app & support team never let me down.
Good speed, good customer service (i doubt that GemPages even hired a professional developer spending all day to chat with sellers.) and continuous upgrade time to time.
Highly recommend for both new and experienced shopify sellers.

Sirenie Direct
Vietnam
4 days using the app
November 16, 2022

Petits problèmes de compatibilité avec le thème shopify, mais support client réactif et efficace ! Permet de construire de belles pages de vente.

Artigia
France
3 months using the app
GEMCOMMERCE CO., LTD replied November 18, 2022

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

May 15, 2020

Friendly customer support, amazing templates and functionality, fast pages, and a great pricing model.

SlingPuck™
United Arab Emirates
4 days using the app
July 28, 2020

Really pretty great app overall. I've tried all the major page builders. It saved me loads of money I would have spent hiring a programmer. It might take a little bit of time to learn the ropes, but not much, it's intuitive. You don't need coding experience. Doesn't hurt though to understand basic CSS/HTML. I was really pleased once I got up to speed with this app. It can do pretty much any basic edits and styling you want. Only problem I found was it can be a little glitchy. You can find ways around it.

Lono Light
United States
3 months using the app