Reviews (4,969)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly drag-and-drop builder and customizable templates that enhance store appearance and conversion rates. It consolidates multiple tools into one, improving site speed and management. The ability to add custom codes for free is highly valued. Support is consistently praised for responsiveness, expertise, and going beyond basic assistance with quick problem-solving and detailed tutorials.

November 21, 2024

Pamela et Anthony ont vraiment été d'une grande aide. disponibles et très aimables ! ils ont trouvé et réglé mon problème !! Merci à eux !! Très réactifs, et très clairs dans leurs explications !!

My Store
France
16 days using the app
July 9, 2024

Super helpful support, especially Dunielle. Solved all issues for me. Thank you.

Bio9
Poland
5 months using the app
June 18, 2024

Customer service was excellent! I had a problem with my page and i let them know about this and they quickly solved the issue. I appreciate the help guys.

MoreGoodFinds
United States
About 1 month using the app
June 19, 2024

The support I have received for my various inquiries has been very satisfactory; the response time is adequate. Perhaps the only suggestion is to provide support in languages other than English, but otherwise everything is very good. Thank you.

Linkamaleon
Colombia
6 months using the app
May 13, 2024

I've been using GemPages for a few months and am very happy with it. I found it intuitive to learn, and it's capable of everything we need it for. I've had a couple of technical issues and the customer service was excellent and solutions were found quickly! All good with nothing bad to report from my experience.

The Pleasure Pods
Canada
4 months using the app
May 27, 2024

I had an issue which has been solved by Ken, Harry and Jane. They have been changing each other for two days to keep me always informed during the process. They were super responsive and very polite even when came out that the issue was my lack of knowledge only. Well done guys and thank you very much for your help. Gyorgy

PowerPong Europe
Estonia
29 days using the app
June 25, 2024

I've used gem pages for multiple websites and the support has always been great! Jeremy helped me with a few issues I was having and resolved it very quickly. Thanks.

My Store
Australia
About 2 months using the app
November 12, 2024

Fantastic

Silver Shiner
United States
16 days using the app
May 7, 2024

GemPages is our goto page builder - it integrates with lots of tools we use, we can build new and good looking pages quickly and frequently, and we can customize content to a much greater extent than we can with the shopify section editor.

Great app that we have used on several stores.

Mālie by Homecoming Studios
United States
3 months using the app
June 22, 2024

I'm really enjoying GemPages, much better than use the Shopify themes, more versatile, easy to work, great themes and yesterday I used the support for the first time. It was quick and precise to resolve my problem.

Alpha Personae
Canada
4 months using the app