Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly, customizable features that allow for professional website creation without coding. Its drag-and-drop functionality and intuitive design interface are highly praised. The technical support team is recognized for their prompt, expert assistance. Some merchants have requested an A/B testing feature for tracking sales conversions. The app integrates well with Shopify and other apps, providing a comprehensive solution for enhancing online stores.

August 24, 2022

Bonne application pour faire des mises en page soignées, quelques soucis de temps en temps à corriger mais le service client Gempages est toujours rapide et professionnel pour m'aider.

Custom Airpods
France
6 months using the app
GemPages replied August 29, 2022

Thank you for taking the time to provide a rating. Your opinion is valued greatly, and it helps us maintain an excellent standard of service for our customers. Please let us know if there's something we could do to improve your experience. Please feel free to reply to this thread or reach out to us via our support email address - support@gempages.help so that we can assist you better.

Cindy | GemPages Customer Success Team

December 30, 2022

This app actually a not bad page builder for Shopify compare with most of the similar app. But if it's a bit limit for the starter plan user, it would be really great if the starter plan user could get more basic features. :)

Wearora
Malaysia
5 months using the app
GemPages replied January 3, 2023

Thank you very much for bringing your issues to our attention. I'll definitely forward your interest to our marketing teams for further consideration. Your patience is highly appreciated!

Best wishes.

September 9, 2020

We used this to create landing pages specifically to generate marketing funnels. After using LeadPages before, we had reasonably good experience with building sites and landing pages so we did find this easy to use. However, I think if we had been brand new to this, it would have been a tricky.

Perky Pup Creations
United Kingdom
5 months using the app
November 7, 2022

This app helped me a lot in building a professional looking website. They have great customer service and a easy-to-use function!

SLIM SPRAY
United States
5 months using the app
GemPages replied November 9, 2022

Thanks for taking the time to share your experience with GemPages. It would be greatly appreciated if you could tell us what is causing your dissatisfaction and give us the opportunity to serve you better.

Contact us via live chat or email at support@gempages.help and enjoy more of our professional support services.

Edited January 19, 2021

Good app, Only negative thing is that building large pages with many product slows the page, but Shopify problem.

Dick Johnson
Finland
4 months using the app
GemPages replied January 19, 2021

Dear Leevi,

Thank you so much for taking the time to leave constructive feedback on the app and service. I believe other users will find great value and have a better understanding of GemPages from your comment.

At the same time, we’ve learned a lot from this that we should find a better and timely way to deliver the app’s related information to avoid unwanted confusion.

I wish you and your family all the best and don’t hesitate to get in touch with us if you have any further questions.

James | Customer Success Manager team

September 29, 2020

Excellent support! I've been helped in about a day with a useful video specifically made for me ! =)

Wine Rendez-Vous
Hong Kong SAR
4 months using the app
January 15, 2021

Nothing is perfect. The app has sometimes a little bit of boundaries. Yet the most important thing is this: the support team helps to BREAK DOWN those borders in function for your store development. Superb service! Keep growing Gempages.

Golden Boutique
Belgium
4 months using the app
GemPages replied January 15, 2021

We greatly appreciate your your review and glad to hear that GemPages is helpful in creating your pages. I'll surely pass your interest to our team for further consideration. Thank you so much again for bring it to our attention!

If there is anything more we can do to assist, please do let us know via live chat or email address support@gempages.help.

All the best

July 18, 2020

Very good!!, easy to use and customer service respond very fast. However to get the fifth star, I would prefer a screen shot which show step by step how can I resolve my problems. But it is still very good

SMARTBUDS
France
4 months using the app
November 16, 2022

Petits problèmes de compatibilité avec le thème shopify, mais support client réactif et efficace ! Permet de construire de belles pages de vente.

Artigia
France
3 months using the app
GemPages replied November 18, 2022

Thank you so much for this great 5-star review! We really appreciate your help in spreading the word about GemPages. It means a lot to us.

July 28, 2020

Really pretty great app overall. I've tried all the major page builders. It saved me loads of money I would have spent hiring a programmer. It might take a little bit of time to learn the ropes, but not much, it's intuitive. You don't need coding experience. Doesn't hurt though to understand basic CSS/HTML. I was really pleased once I got up to speed with this app. It can do pretty much any basic edits and styling you want. Only problem I found was it can be a little glitchy. You can find ways around it.

Lono Light
United States
3 months using the app