Reviews (3,977)
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Excellent assistance with the support team , they respond quick and actually solve you problem !
great customer support thanks tony and kiran
I'd give this app 5 stars but the daytime customer service staff are much less knowledgeable and efficient... The staff that work overnight are very helpful.
customer service responded quick within 30 minutes and helped with what I needed
I had a few glitches, but the customer support was amazing in helping me get them squared away!
Hello MAVRIK equine
We’re glad our support team could help resolve the glitches you experienced and get everything squared away quickly.
If any issues come up in the future, we’ll be ready to assist right away.
Emma
GemPages Customer Support Supervisor
Really great app, great designs, easy to use, good customer services very helpful. Can be a little confusing to start but gets better.
Pretty great app, my go to for pages on Shopify, best builder in my opinion. Sometimes updates mess up custom code but otherwise great.
I really enjoy there customer support. They are quick and efficient and take the time to understand your problem. I recommend them.
Great support team but their new version-7 is very buggy, if they could fix these bugs then it would be really great.
Not a big fan of page builders typically - always better to build out your pages manually in my opinion. However, Gem Pages are great for people who need to produce landing pages and blog posts and they lack the technical knowledge to code these pages.
It is easy to use and builds beautiful landing pages and blogs. So why 4 stars? I would have given it 4.5 if it was possible. The only negative I have with Gem pages is a lot of the code that does not follow best practices for SEO. While this would have been a non-starter for me, the Gem Pages service team is great for editing the changes that we see fit. They communicate well with you and have solved all my issues same day as requested. I have mostly dealt with Walter, but the rest of the team is great as well.
5-star customer service
4-star product
Thank you so much for your thoughtful review! We're happy to hear that you got great support service from our support agents. I'll surely pass your interest to our DEV team for further consideration. Thank you so much again for bring it to our attention!
Best wishes!