Reviews (73)

Overall rating
4.4
Counts per rating level
  • 81% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 12% of ratings are 1 stars
February 19, 2019

I had a bit of a struggle figuring out how to set this up but I contacted support and received assistance immediately. I have just started using the service so not sure if I will encounter any bugs yet, but I'm very happy with the service so far!

Lover's Tempo
Canada
9 months using the app
June 23, 2020

APP works amazingly! The App support team are A+!

The whole process of expanding and opening another Shopify store for a new regio was quite daunting but this app breaks down the process so easily and in a few steps its all done!

Shen was extremely helpful, efficient and made sure everything was set up and working for me!

If you're looking for a geolocation app stop, use this!

The Routine US
United States
9 months using the app
August 10, 2018

Great App, great Support, Up and running very quickly!

Onward Athletics
United States
9 months using the app
August 10, 2018

Fantastic App and Support, support staff could not have been any more helpful! very quick and easy to setup, and makes it so much easier when working with the great team from Mod Media

Onward Online
Australia
9 months using the app
Edited May 15, 2019

APRIL 15 2019: Noticed my website loading extremely slowly suddenly. Not just a bit slow, but 70 seconds to load type of slow. I looked into the waterfall for what was causing it to load so slowly. Geolocation Redirect app was taking 60 seconds to load, slowing the whole site down. We have used it for a few months without issue, but this is a huge impact that is going to cost us a lot. Going to delete it now.

EDIT: May 13 2019: I figured if the team at modapps said they identified and fixed the issue and that it would not happen again, it was worth me keeping the app. I have just noticed it again, this time 89 seconds to load my website. I have deleted the app for good now. I also had to delete the geolocation snippet from theme.liquid to fully remove it as the site was loading slow even after deleting the app due to remaining code on the site. Back to loading at normal speed now. Given this has slowed our website to a crawl 2 times in about a month (these are just the times I've noticed... may have occurred more times when I'm not working on the site and ready to notice), it's too risky to have installed. It's cost us sales no doubt.

EDIT: May 15 2019: It is clear that their support team really cares about the app and making sure that it is running smoothly, without issues. They have been good at replying to my support emails and so I am confident they treat these incidents seriously. I would be inclined to remove my review entirely but I don't think that would be fair to people who are considering this for the first time. So I will keep it here. I have only seen the issue occur 2x, and both times the support team replied, acknowledged and fixed.

Joolca Australia
Australia
9 months using the app
Mod Media replied April 15, 2019

Hi Joolca, we experienced a brief technical issue which we resolved as quickly as possible and made sure it cant happen again. Everything should be running smoothly now.

January 30, 2017

Fantastic app and great support when you need help. Thank you

Confitex Underwear
New Zealand
7 months using the app
July 26, 2018

Great App and great customer support. We had a small technical issue, which was addressed immediately. Thank you.

Wellecotest
Australia
7 months using the app
August 13, 2018

Outstanding support! I had some trouble figuring out the settings so dropped them an email, very responsive and they got me up and running almost immediately. App is working great so far. Thanks!

Therm Outdoor
New Zealand
7 months using the app
August 9, 2021

This app is fantastic. I used it while we had a US & Australia shopify website operating and it was the only app I could get to work seamlessly between the two after trying a few. The support has been great and very proactive, even calling us after hours when we had issues. Highly recommend.

Tirtyl Australia
Australia
6 months using the app
Edited March 28, 2019

Very useful tool
Awesome customer support, fast, efficient and friendly.
Strongly recommend if you are looking for IP detect app

Anda Seat
China
5 months using the app