Gift Box • Free Gift Purchase

Gift Box • Free Gift Purchase

Reviews (205)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 0% of ratings are 1 stars
July 16, 2026

Great app that works seamlessly. The customer support team is lovely and resolves any issues quickly. It’s a great option for anyone looking to run gifts with purchase without relying on discount codes. We’re also loving the validation feature!

MUKI
Australia
About 1 month using the app
July 4, 2026

Excellent app with great flexibility for gift promotions. What really sets Gift Box apart is the outstanding support. A special thank you to Marcela, who has always been incredibly responsive, knowledgeable, and helpful whenever we needed assistance. Highly recommended!

SHISHI CHÉRIE
Germany
About 6 years using the app
June 29, 2026

I tried different apps, and in some cases I almost have to be a programmer to know how to make any changes.... When I thought that I almost got it, another problem came, so I gave up and tried and tried and tried until I found Gift Box, and I couldn't believe how amazingly easy it was to use. In minutes!! I made my gift box promo... Minutes, I tell you!!! With others I have to read a bible of instructions and try to think like a programmer to know what they're trying to tell... This was a charm!! And when a bug did appear... and the robot was trying to help me... A HUMAN!! came to the rescue!! and immediately fix the problem.

Secretbargainshop
United States
3 days using the app
May 27, 2026

Amazing App been using it for the past 4 years, I had a minor problem when I changed my cart app, they went really deep until they solved it. Thanks a lot for being so kind and professional!

Abuelo Cómodo
Mexico
Over 3 years using the app
Edited April 24, 2026

I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)

Amōriq
United States
2 months using the app
June 10, 2026

Very helpful customer service and tech support!

Simone Pérèle US STAGING
United States
Over 1 year using the app
May 4, 2026

Chatting with a real person for help is great.

Cherry Shrimp Canada
Canada
About 20 hours using the app
Edited May 26, 2026

The support team responds and resolves issues very quickly, so I recommend using this app.

Chaotic Club
United States
About 1 month using the app
February 26, 2026

Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours.

In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes.

Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.

BY NIMAH
United States
3 months using the app
Digismoothie replied February 27, 2026

We really appreciate you taking the time to share such a detailed review! It’s great to hear that Tina was able to help you sort it out so efficiently and save you some time. We’ll definitely pass the message on to her, it’ll make her day. Please don't hesitate to reach out whenever you need a hand :)

July 1, 2026

We have been using this app for a long time and it works very smoothly for us.

The Franciscan Store
United States
Over 5 years using the app