Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting average order value and conversion rates by offering customizable free gifts that automatically add to carts. It supports multiple currencies and integrates well with various themes. Merchants appreciate its intuitive interface, allowing them to customize gift conditions and displays easily. They also praise the responsive and knowledgeable customer support team for quickly resolving issues and making custom adjustments. This app is particularly effective during major sales events, enhancing e-commerce promotions.
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Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.
Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!
So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)
Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!
Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!
Amazing customer service and incredibly prompt response! Thank you!
We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!
An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.
I had a problem the same day to launch the offer and I had no idea at all about how to fix it. The support team solved the issue in no time. Impressed.
I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.