Reviews (193)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting average order value and sales, especially during events like Black Friday, by offering free gifts as purchase incentives. It supports multiple currencies, integrates seamlessly with various themes, and features a customizable, user-friendly interface without slowing down the website. The support team is highly praised for their quick, efficient service and custom coding assistance.

December 6, 2024

Support team of this app is lightning fast and the app it self is very easy to use.

Volcom Indonesia Online Store
Indonesia
About 4 years using the app
September 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

The Supplement Store
United Kingdom
8 days using the app
September 2, 2024

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

CASPER LAND
Australia
2 months using the app
December 4, 2024

great team yall need this if yall want to boost sale

10 TWENTY 2 WHOLESALE™️
United States
12 days using the app
October 10, 2024

Easy to manage and great customer service

People's Republic of Cashmere
Denmark
2 months using the app
July 25, 2024

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Liberty Supplements
United Kingdom
Over 2 years using the app
August 30, 2024

Amazing customer service and incredibly prompt response! Thank you!

Norfolk Natural Living
United Kingdom
Almost 2 years using the app
September 2, 2024

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

ARK Playing Cards
China
8 days using the app
July 24, 2024

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

LUMI GLO SKIN
South Africa
8 months using the app
December 5, 2024

Eine Klasse App um den Kunden eine freude zu machen ;)

Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-

Kuhns Trinkgenuss
Germany
About 1 month using the app