Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy setup, customization options, and user-friendly interface. It's praised for its ability to offer free gifts, automatically added to the cart, potentially boosting conversion rates and AOV. The app is reliable during promotions and effectively displays items in the cart and popup. Support is quick, helpful, and adept at problem-solving, including adding custom code. Merchants find it valuable for increasing sales and enhancing the customer experience.

November 25, 2022

We used this app for Black Friday to promote a free gift + discount on-site. Had an edge case that made us not want to actually display the free gift in cart/checkout and the tech team was super supportive in helping us make sure this happened. My only thought for the future of this app would be to enable the free gift to refres in checkout/cart after someone put a discount in (found a loophole here).

P.volve Staging
United States
13 days using the app
October 9, 2022

We encountered some issues with the free gift not triggering after we redesigned our website to include a quick add feature and a cart flyout instead of our traditional checkout. A member of the Digismoothie team was able to provide custom coded support and got it working within a day (and on a Saturday at that!). A very positive experience and we look forward to exploring other Digismoothie apps in the future. Well done!

About 2 years using the app
July 18, 2023

We've just recently installed the Gift Box app on our Shopify store and we are extremely satisfied with the results! The app is extremely user-friendly and easy to set up, just a few simple clicks. And finally, we can offer free gifts for specific collections that are automatically added to the cart.

Also support team is the best! They were answering very quickly, were very helpful.

11 days using the app
March 28, 2023

I was looking for app like this for so long. Everyting is so user friendly that it doesnt take you the whole day to set up 1 offer. Support was quickly and could answear all of my questions in a couple of minutes.
2 features i needed were not possible but i hope they do smth about it :)

3 months using the app
September 12, 2023

It's one of the excellent apps for my store. It solved my problem with the gifting for my customers. I can easily add the conditions, choose, what I want to give to the customers, I can see the reporting stuff, etc. And all wrapped up in a simple and intuitive application that is easy to use. Thank you guys.

7 days using the app
Edited May 24, 2023

I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives!

Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)

edgewater candles
United States
7 months using the app
July 19, 2023

The App does, what we need. Simple and reliable.

There could be a few more customization options but that is more on the nice to have than need side of things.

Digismoothie's Support is great!
We had a little issue and they were super fast and super helpful.

Roelen Perfume
8 months using the app
Edited February 23, 2023

UPDATE: I initially posted a 3 star review due to some issues that needed to be fixed by the developer. They immediately reached out and fixed the issues. Since then, we've used the app for several promotions and it has worked great. It's easy to use and set up. We also chose it specifically for the way it displays the items in cart as well as the popup. We are definitely going to continue using it. We gave this app a test run against the Secomapp version and this one was much better for us.

The Buried
United States
3 months using the app
Digismoothie replied November 21, 2022

Hi there,

Thanks much for testing our app and for your feedback. I am really sorry about the initial issues, but glad we fixed them promptly.

The problem was our app didn't detect the cart in your theme correctly. There are thousands of different themes, and Gift Box is learning to know all of them. Until then, our team is here to help. 😉

Btw. We didn't fix it so quickly because of your review but because we honestly care about our partnership with merchants. #customerFirst

Good luck with your BF campaign, and I hope our solution will work out well for you and your customers.


March 20, 2023

If you're looking for a gift app, this is the one!

The team is extremely professional and will try their best to help you achieve the desired result as they have with me on multiple occasions.

I highly recommend this as a gift app. After having tried nearly all of them, I can say with confidence that this is the best one on the app store.

Grace's Desires
6 months using the app
December 13, 2022

The gift box app is amazing! Does what exactly what we were after offering our customers free gifts on different order value tier. Their support is exceptional, answered all the issues we had with theme compatibility and the app. Resolved every one of them and were proactive. Will definitely use it again in future.

Delta Portable Power Stations USA
United States
26 days using the app