Reviews (197)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for increasing Average Order Value (AOV) and sales by offering free gifts, enhancing customer satisfaction. It features a user-friendly interface, supports tier-based gifts, and integrates well with Shopify themes and various currencies. The app is reliable, ensuring smooth operations during checkout. The support team is highly responsive, often accommodating custom requests and feature enhancements.

December 19, 2024

Very happy with the functionality of the app and the support has been thorough and efficient. Thank you

Organising Life Beautifully
Australia
About 1 year using the app
December 6, 2024

Support team of this app is lightning fast and the app it self is very easy to use.

Volcom Indonesia Online Store
Indonesia
About 4 years using the app
February 2, 2025

The app itself is very good and easy to use. But the real icing on the cake is the excellent customer service. Response time is quick and they are always happy to help you no matter your issue. Highly recommend! :)

Desert Rose Boutique
United Kingdom
4 days using the app
November 23, 2024

Best Support and perfect for Black Friday!

EMPORIUMSKINS
Switzerland
2 months using the app
December 4, 2024

great team yall need this if yall want to boost sale

10 TWENTY 2 WHOLESALE™️
United States
2 months using the app
February 11, 2025

I wanted to share my amazing experience with the Gift Box app, especially thanks to Melannie, who was incredibly efficient and patient. I had several requests and questions, and Melannie addressed each one with professionalism, while quickly resolving all my "issues." Her service truly exceeded my expectations! An impeccable customer experience that deserves to be highlighted. I highly recommend this app and Gift Box's customer service!

LICA Wear
Canada
About 3 hours using the app
September 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

The Supplement Store
United Kingdom
8 days using the app
December 5, 2024

Eine Klasse App um den Kunden eine freude zu machen ;)

Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-

Kuhns Trinkgenuss
Germany
About 1 month using the app
January 21, 2025

Thanks to Melannie, She helped me with with the app. love the app.

Country Beautie
Australia
About 3 hours using the app
October 10, 2024

Easy to manage and great customer service

People's Republic of Cashmere
Denmark
2 months using the app