Reviews (200)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for increasing Average Order Value (AOV) and sales by offering free gifts, enhancing customer satisfaction. It features a user-friendly interface, supports tier-based gifts, and integrates well with Shopify themes and various currencies. The app is reliable, ensuring smooth operations during checkout. The support team is highly responsive, often accommodating custom requests and feature enhancements.

April 4, 2023

Best "Add free item to cart" app ever, hands down.
Can be used for many things - and technical support was instant. THANKS!

FirstGrade
Denmark
Over 2 years using the app
August 30, 2021

Amazing app that lets my customers feel valued as a customer. Super easy to use and can have multiple offers going at once. The team is also amazing and super helpful. 100000/10

Lash Life AU
Australia
Over 2 years using the app
June 7, 2024

Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.

Blonyx
United States
Over 1 year using the app
July 19, 2023

The App does, what we need. Simple and reliable.

There could be a few more customization options but that is more on the nice to have than need side of things.

Digismoothie's Support is great!
We had a little issue and they were super fast and super helpful.

Roelen Perfume
Germany
About 2 years using the app
December 6, 2023

Great app, works perfectly. Vey good costumer service.

Staminalis Skin Care
Italy
About 2 years using the app
October 9, 2022

We encountered some issues with the free gift not triggering after we redesigned our website to include a quick add feature and a cart flyout instead of our traditional checkout. A member of the Digismoothie team was able to provide custom coded support and got it working within a day (and on a Saturday at that!). A very positive experience and we look forward to exploring other Digismoothie apps ...

RED EYE TEK TERMINATOR
Canada
About 2 years using the app
Edited February 23, 2023

UPDATE: I initially posted a 3 star review due to some issues that needed to be fixed by the developer. They immediately reached out and fixed the issues. Since then, we've used the app for several promotions and it has worked great. It's easy to use and set up. We also chose it specifically for the way it displays the items in cart as well as the popup. We are definitely going to continue using ...

The Buried
United States
About 2 years using the app
Digismoothie replied November 21, 2022

Hi there,

Thanks much for testing our app and for your feedback. I am really sorry about the initial issues, but glad we fixed them promptly.

The problem was our app didn't ...

January 3, 2022

I definitely recommend the Gift Box app. The support team went above and beyond to help us with any questions or issues we had. Everything is working perfectly and was very easy to setup. Best "free item" app on Shopify.

Peter Coppola
United States
Almost 2 years using the app
November 12, 2021

I have been using this app for about six months and I love it. Very simple to set up and use, lots of variations for discounts and free gifts, and when I recently had a small glitch the tech team reached out to me to investigate and fix the issue right away. I am very happy with this app and their level of customer service!

Radiance Clean Beauty
Canada
Almost 2 years using the app
April 12, 2023

Love this app. Have used it previously with multiple agency clients and now internally and have never had an issue. Great way to communicate gift with purchase promotions clearly. The team are great -- they helped customise the app style for our site as well.

Lion Wild
Australia
Almost 2 years using the app