Reviews (188)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates by offering customizable free gifts that automatically add to carts. It supports multiple currencies and integrates well with various themes. Merchants appreciate its intuitive interface, allowing them to customize gift conditions and displays easily. They also praise the responsive and knowledgeable customer support team for quickly resolving issues and making custom adjustments. This app is particularly effective during major sales events, enhancing e-commerce promotions.

August 30, 2024

Amazing customer service and incredibly prompt response! Thank you!

Norfolk Natural Living
United Kingdom
Almost 2 years using the app
September 6, 2024

很好用,已经用了一年多了

Joshiny
Hong Kong SAR
7 months using the app
September 2, 2024

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

CASPER LAND
Australia
2 months using the app
July 25, 2024

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Liberty Supplements
United Kingdom
Over 2 years using the app
September 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

The Supplement Store
United Kingdom
8 days using the app
July 23, 2024

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Dibleys
United Kingdom
Over 1 year using the app
September 2, 2024

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

ARK Playing Cards
China
8 days using the app
July 24, 2024

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

LUMI GLO SKIN
South Africa
8 months using the app
August 30, 2024

Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho.

Agradeço a atenção e para vocês é nota mil!!!

BeOne Beauty
Brazil
About 23 hours using the app
November 13, 2024

Great customer service and help

The Muse Edition
Australia
About 1 hour using the app