Reviews (186)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting average order value and conversion rates by offering customizable free gifts that automatically add to carts. It supports multiple currencies and integrates well with various themes. Merchants appreciate its intuitive interface, allowing them to customize gift conditions and displays easily. They also praise the responsive and knowledgeable customer support team for quickly resolving issues and making custom adjustments. This app is particularly effective during major sales events, enhancing e-commerce promotions.

November 24, 2023

In terms of display effectiveness, it's simply clear and compelling. My order gifts are showcased in a visually striking and tidy manner, significantly enhancing the overall customer experience. This is crucial for boosting my store's image and increasing customer satisfaction.I am delighted to have chosen your gift display app. It not only makes my store more attractive but also adds a touch of professionalism and efficiency to my business. I look forward to continuing to enjoy your outstanding product and service in the future.

TCC Playing Cards
China
About 1 year using the app
Edited December 13, 2023

The front-end of this app looks great: it's responsive, easy for customers to use and understand, and definitely makes the free gifts really attractive. We first got this app to use over Black Friday, and I thought I had stress tested it enough leading up to the big sale, but on the day we wound up experiencing some inventory issues with the gifts. Because of the rush and chaos of the day, we didn't have a chance to reach out to customer support to look into this while it was relevant. Afterwards, once the developers were made aware of the issues, they went out of their way to look into what might have gone wrong and gave us very personalized, thoughtful service. Our first experience with the app was disappointing but I'm confident that their team will get to the bottom of it before we use it for another event. I'm very grateful for the support we received.

Stay Home Club
Canada
About 1 month using the app
July 17, 2024

great app and awesome customer service.

Toni Pons
United States
30 minutes using the app
November 15, 2023

This is a fantastic app with all the functionality we needed (which was a lot), and the people behind it are incredibly helpful and fast at responding. We're so grateful we chose to work with them this year and we will definitely continue to use it.

Rainbo
Canada
4 months using the app
June 12, 2024

Great app - easy to install and set up. Febby and Joan have been a great help and are awesome to work with!!

Jade Mine
United States
20 minutes using the app
November 30, 2023

The best app ever to generate more sales especially when promoting an offer.

The ALOELAB
Lebanon
About 1 year using the app
February 6, 2024

The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!

Everly
Canada
4 months using the app
March 31, 2024

Very good and easy to use app + very fast support

Jeans Barn
Netherlands
3 months using the app
February 14, 2024

Le service client est impeccable !
Ils se démènent pour répondre et effectuer les modifications nécessaires que j'ai demandés.
Je recommande cette application pour sa facilité d'utilisation et le sérieux de l'assistance.

Sort de cire
France
About 1 year using the app
November 15, 2023

This app increased my conversion rate dramatically and support was very fast to add a script to back end to make it work properly.

kolagenboost.rs
Serbia
15 days using the app