Reviews (198)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for increasing Average Order Value (AOV) and sales by offering free gifts, enhancing customer satisfaction. It features a user-friendly interface, supports tier-based gifts, and integrates well with Shopify themes and various currencies. The app is reliable, ensuring smooth operations during checkout. The support team is highly responsive, often accommodating custom requests and feature enhancements.
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Easy to manage and great customer service
So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)
Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!
Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!
Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!
Amazing customer service and incredibly prompt response! Thank you!
We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!
Great customer service and help
I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.
Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!