Reviews (200)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for increasing Average Order Value (AOV) and sales by offering free gifts, enhancing customer satisfaction. It features a user-friendly interface, supports tier-based gifts, and integrates well with Shopify themes and various currencies. The app is reliable, ensuring smooth operations during checkout. The support team is highly responsive, often accommodating custom requests and feature enhancements.

November 13, 2024

Great customer service and help

The Muse Edition
Australia
About 1 hour using the app
August 30, 2024

Amazing customer service and incredibly prompt response! Thank you!

Norfolk Natural Living
United Kingdom
Almost 2 years using the app
September 6, 2024

很好用,已经用了一年多了

Joshiny
Hong Kong SAR
7 months using the app
September 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that ...

The Supplement Store
United Kingdom
8 days using the app
September 2, 2024

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

CASPER LAND
Australia
2 months using the app
July 25, 2024

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Liberty Supplements
United Kingdom
Over 2 years using the app
March 7, 2025

Top App uns super Support

upwoman
Germany
March 6, 2025

good and helped us convert

TP-Link ShopUS
United States
July 23, 2024

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Dibleys
United Kingdom
Over 1 year using the app
Edited October 4, 2019

Great support by the team - allowed us to customise the functionality of the app to improve our website's flow

Kaiser Cat Cinema Webshop
Belgium
Almost 5 years using the app