Reviews (184)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the shopping experience by offering free gifts with purchases, which can automatically be added to carts. It supports tier-based gifts and special offers based on spending amounts, is compatible with multiple currencies and themes, and offers customization options. The app is praised for its intuitive interface and seamless integration that boosts both Average Order Value (AOV) and conversion rates without compromising site performance. Customer support is particularly noted for its speed, efficiency, and ability to make custom adjustments and coding on request.

July 15, 2021

I use this app since a couple on month and I LOVE it. It is very simple but effective. But the best thing is the customer service behind the app. I had a request 2 times. Within a few hours someone helped me in a way that is just awesome. Thank you for the app and I highly recommend it.

Brew Origins
United States
9 months using the app
Edited March 4, 2020

I have tried many gifting/sampling apps that would start out fine and then ultimately crash our cart/checkout page. Gift Box is such a wonderful solution, that no only does it simplify the gifting process on-site, but it also does not affect the cart or checkout pages. The added push notification/motivation messages makes it really easy to incentivize customers to increase their cart value to reach milestones you set for them to receive bonuses for being a good customer. The team has been very helpful in answering any questions I may have and making minor adjustments and tweaks for the app to work as best as it can on our site. I highly recommend this app for anyone looking to add value to their customer's shopping experience.

SKIN&CO ROMA
United States
9 months using the app
May 27, 2020

Great app, easy to set up and control. I had some issues caused by leftover code from removed apps and I was assisted with no time waiting. Best customer service from the app developers I have experienced by far! Highly recommended!

Colorescience UK
United Kingdom
9 months using the app
June 25, 2020

I've installed this app in two shops by now, and they performing excellent! In the case of queries, customisation or simply advice from Digismoothie, they provide exceptionally great customer service. Highly recommended app and service!

gloskinbeautyuk
United Kingdom
9 months using the app
July 28, 2021

Giving free gifts is surprisingly difficult on Shopify stores. Gift Box makes that process super easy and intuitive. Their support is also very helpful and resolved a few issues I had very quickly. Definitely worth the money!

breakabox
France
8 months using the app
July 5, 2022

The app is the best and the easiest to use, as far as I tried, and the support is AMAZING! I highly recommend it if you want to grow your sales and increase cart value. Thank you so much for what you have to offer!

Mink Lash
Romania
8 months using the app
December 11, 2020

Enjoying the app so far and the super fast service from Lucia in the support team was incredible! They helped us hide the app on our blog/quiz pages and just showcase the app on our purchase-intent pages so we're not annoying people that are there to build trust and engagement with first. Thanks for everything - looking forward to the conversions now :)

Beauty Affairs
Australia
8 months using the app
April 4, 2023

Best "Add free item to cart" app ever, hands down.
Can be used for many things - and technical support was instant. THANKS!

FirstGrade
Denmark
8 months using the app
July 19, 2023

The App does, what we need. Simple and reliable.

There could be a few more customization options but that is more on the nice to have than need side of things.

Digismoothie's Support is great!
We had a little issue and they were super fast and super helpful.

Roelen Perfume
Germany
8 months using the app
March 26, 2020

I have been searching for an app like this for a while and even though there is some other cheaper alternatives, this app has an incredible support team, prompt, professional and flexible. The app is incredibly made and to top that the adjustments they can do for you to fit your branding is amazing. Thank you team, 5 stars are not enough!

zovoli
United Kingdom
8 months using the app