Gift Box , 167 reviews

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, versatility, and sales-boosting capabilities. It offers customizable gift options and supports different currencies. Many appreciate its seamless Shopify integration, immediate functionality, and its impact on increasing average order value and conversion rates. The easy-to-navigate design enhances customer experience. The support team is praised for their quick responses, helpfulness, and custom coded support. The reporting feature is also valued by merchants.

Edited March 4, 2020

I have tried many gifting/sampling apps that would start out fine and then ultimately crash our cart/checkout page. Gift Box is such a wonderful solution, that no only does it simplify the gifting process on-site, but it also does not affect the cart or checkout pages. The added push notification/motivation messages makes it really easy to incentivize customers to increase their cart value to reach milestones you set for them to receive bonuses for being a good customer. The team has been very helpful in answering any questions I may have and making minor adjustments and tweaks for the app to work as best as it can on our site. I highly recommend this app for anyone looking to add value to their customer's shopping experience.

SKIN&CO ROMA
United States
9 months using the app
May 27, 2020

Great app, easy to set up and control. I had some issues caused by leftover code from removed apps and I was assisted with no time waiting. Best customer service from the app developers I have experienced by far! Highly recommended!

Colorescience UK
United Kingdom
9 months using the app
June 25, 2020

I've installed this app in two shops by now, and they performing excellent! In the case of queries, customisation or simply advice from Digismoothie, they provide exceptionally great customer service. Highly recommended app and service!

gloskinbeautyuk
United Kingdom
9 months using the app
July 28, 2021

Giving free gifts is surprisingly difficult on Shopify stores. Gift Box makes that process super easy and intuitive. Their support is also very helpful and resolved a few issues I had very quickly. Definitely worth the money!

breakabox
France
8 months using the app
July 5, 2022

The app is the best and the easiest to use, as far as I tried, and the support is AMAZING! I highly recommend it if you want to grow your sales and increase cart value. Thank you so much for what you have to offer!

Mink Lash
Romania
8 months using the app
April 4, 2023

Best "Add free item to cart" app ever, hands down.
Can be used for many things - and technical support was instant. THANKS!

FirstGrade
Denmark
8 months using the app
December 11, 2020

Enjoying the app so far and the super fast service from Lucia in the support team was incredible! They helped us hide the app on our blog/quiz pages and just showcase the app on our purchase-intent pages so we're not annoying people that are there to build trust and engagement with first. Thanks for everything - looking forward to the conversions now :)

Beauty Affairs
Australia
8 months using the app
March 26, 2020

I have been searching for an app like this for a while and even though there is some other cheaper alternatives, this app has an incredible support team, prompt, professional and flexible. The app is incredibly made and to top that the adjustments they can do for you to fit your branding is amazing. Thank you team, 5 stars are not enough!

zovoli
United Kingdom
8 months using the app
November 27, 2020

Tom noticed a problem with my website and the app before I noticed! When i went to contact them they had already contacted me explaining the problem and solution (to do with a conflicting app I also use)
Took 2 minutes to solve the problem. Can't fault the app or the customer service. Rare these days!

Orli Jewellery
United Kingdom
7 months using the app
July 6, 2020

I installed this app two weeks ago to run a July 4th promo. While I only got a couple of orders taking advantage of the free gift, I believe this app will pay for itself even with not that many orders. The graphics are simple and nice out of the box and you hardly need to do any customization. Setup is a breeze and customer support is speedy. I highly recommend it.

Olavie
United States
7 months using the app