Reviews (1,077)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

Edited June 3, 2018

So far so good in terms of what the app offers. I am looking forward to see how this app performs in my store. Had to contact support and response from Ari and the team was swift.

Shev Jewels
United States
5 months using the app
Edited November 30, 2016

Great app, very intuitive and adds lots of value. Also a very responsive support team. Ari has been wonderful to work with. Highly recommended!

Piquanty
United States
5 months using the app
March 31, 2022

Great app and very helpful support team! Every time I contact them with questions, they always answer really quickly and provide the help I need!

Potomac River Running
United States
5 months using the app
Rise.ai replied April 6, 2022

Thank you for the great review and for acknowledging our Customer Support's prompt responses!

We're here if you need further assistance on anything else! :)

October 1, 2016

We received our very first sale from this app!! They have wonderful customer service. Ari was extremely helpful and went above beyond what I would expect. Thanks for a great app. :)

Story Cabin
United States
5 months using the app
August 17, 2020

Used this app for bulk Gift Card import. Although the import went well, downloading the subsequent csv file for the generated give cards did not work. However, this was quickly resolved by the RISE support team.

WOW Safety Program
United States
5 months using the app
February 21, 2021

Couldn't ask for a better Loyalty app! We were using a points based app but providing customers with Store Credit that is in my store's currency is great, they actually know what they are receiving. Plus the support team were very knowledge and patient (even for those of us that are less tech savvy).
I've only been using Rise a few weeks that but really promising so far.

My Front Page
United States
5 months using the app
March 1, 2017

Great service, our customers love the app! They have also been very helpful in explaining the features to me and product development.

Gifts Happen Here
United States
5 months using the app
October 14, 2021

Excellent app for issuing store credit to different type of customers. Love the support from Rise as well!

Colourful Rebel
Netherlands
5 months using the app
Rise.ai replied October 20, 2021

Store credit is certainly our forte. Thank you for the review!

July 11, 2022

I love that this app offers a great customer journey with their loyalty rewards. The gift card features are a wonderful bonus and the customer support when I have had some questions has been amazing!

Fire-Made Art by Shauna Liora
Canada
5 months using the app
Rise.ai replied July 14, 2022

Thank you for this amazing feedback!
We are delighted to know that you are loving the app and that you received immediate assistance from our Support Team.
Should you need help with anything, please do not hesitate to reach out. Cheers!

November 28, 2022

All-in-one solution for store credit! We wanted to give a better gift card purchasing experience AND revamp our referral progress. Rise allowed us to do both and manage it all from one place. We haven't rolled out our rewards program yet, but it will definitely be easy to do with Rise.ai. Also, love that we can integrate with our reviews platform! Customer Support is outstanding - super helpful, friendly, and quick to respond.

COMRAD
United States
5 months using the app
Rise.ai replied November 30, 2022

Hi COMRAD,

We're so happy that you love our app and support! 🙌 Thank you for the wonderful review, and we truly appreciate you helping to share the word about us! Cheers to success for you and your business!