Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

December 9, 2021

This app helped me provide a better customer experience to our shoppers by providing an easy, customizable gift card option on our website. Our customers like choosing from the several different gift card designs offered and being able to schedule when they want their gift card sent. This app helps elevate your gift card game, making it a win for your website and your customer. Speaking of a great customer experience...I couldn't have asked for better customer support from the team at Rise. Anytime I had a question regarding functionality or a tweak I wanted to make on the back end, I received an immediate response. The team is amazing and answered every question I had in a super timely manner!

Bridgewater Candle Company
United States
5 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you very much for your feedback. These are not just regular words, they are incredible encouragement that motivates us to keep moving forward, to make our app as best as possible for merchants like you. Again, thank you so much!

July 27, 2022

We upgraded our loyalty program with Rise.ai and love all the new features offered! Customer support has also been super helpful and responsive with any migration issues

Porch Potty USA
United States
5 months using the app
Rise.ai replied July 29, 2022

Yay! We are delighted to know that you are loving our features! Thank you!
Should you require assistance with anything in the future, please do not hesitate to reach out.

August 28, 2019

Just started using this app and i really like it. Easy to navigate and quick response to your questions/concerns

Fash101.com
United States
5 months using the app
Rise.ai replied September 1, 2019

hank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

December 12, 2017

Very nice app! And support is very helpful!

The Magic Is In You
United States
5 months using the app
Edited March 31, 2020

Great customer support team, very helpful and fast! So far great experience wilt the app and its functionalities..

ORIBA
Brazil
5 months using the app
Rise.ai replied April 2, 2020

Thank you for your great review! Good luck with your Store Credit Rewards Program. ✨

September 10, 2019

I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.

BestMade Natural Products
United States
5 months using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

February 13, 2020

Well designed, has all the functionality we were looking for - particularly ability to integrate with klaviyo, process store credit requests and allow customisation. Customer support is excellant and timely. Recommended

LUXE Fitness
New Zealand
5 months using the app
Rise.ai replied February 17, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

April 23, 2020

Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!

The Better House
United States
5 months using the app
Rise.ai replied April 28, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

January 1, 2022

App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended

Plntd.ae
United Arab Emirates
4 months using the app
Rise.ai replied January 12, 2022

Hi there, thank you for the review! Our customer support team works hard to help every day of the year! Thank you for expressing your appreciation :)

November 7, 2019

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

Scent & Fire Candle Co.
United States
4 months using the app
Rise.ai replied November 10, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊