Reviews (1,077)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy management of gift cards and loyalty cards, even on the basic plan. They commend the excellent customer service, quick responses, and helpful guidance. The app integrates well with Shopify and other platforms, and is recognized for its potential to boost sales. Merchants also value the straightforward rewards program and the ability to issue store credit. The app can handle large volumes, schedule gift card deliveries, and manage orders from different platforms in one place.

September 10, 2019

I just started using this. So far there is a LOT of capability in here. The support is great, and they've been very responsive.

BestMade Natural Products
United States
5 months using the app
Rise.ai replied September 14, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

February 13, 2020

Well designed, has all the functionality we were looking for - particularly ability to integrate with klaviyo, process store credit requests and allow customisation. Customer support is excellant and timely. Recommended

LUXE Fitness
New Zealand
5 months using the app
Rise.ai replied February 17, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

April 23, 2020

Awesome app and ever greater team! Pleasure to work with RiseAi! Respond fast to questions and love the functions within the app!

The Better House
United States
5 months using the app
Rise.ai replied April 28, 2020

Thank you for your 5-stars review. Our support team is always here to help ✨

Good luck with your Store Credit and Rewards Program.

January 1, 2022

App does it says it will do. Hats off to the excellent and responsive support. Even on new years day! Highly recommended

Plntd.ae
United Arab Emirates
4 months using the app
Rise.ai replied January 12, 2022

Hi there, thank you for the review! Our customer support team works hard to help every day of the year! Thank you for expressing your appreciation :)

November 7, 2019

Easy to use and the price isn't bad! I like that they allow us to create our own card design. I created one that matches my brand. It's an overall great gift card app to use.

Scent & Fire Candle Co.
United States
4 months using the app
Rise.ai replied November 10, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

June 5, 2019

Great app, works perfectly, and fantastic customer service. They also seem to be adding a ton more useful features.

Misobase SME Wellness
Singapore
4 months using the app
Rise.ai replied June 5, 2019

It's Jeff from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!

October 10, 2020

Amazing experience, without this app is hard to create such loyalty program and gift card. Hope to have cheaper plan

Watch Empires
Malaysia
4 months using the app
November 13, 2019

I used this app to create Gift Vouchers on my site. This is my first paid for app and I'm so pleased with the integration, usability, customisation and intuitiveness so far. I hope to update my review once I have experience of selling the gift cards too.

Nearer The Moon
United Kingdom
4 months using the app
Rise.ai replied November 14, 2019

Thank you for the review and for recommending our app.

Good luck with your Gift Cards and Rewards Program ✊

September 11, 2021

John, thank you for helping us out today. You were extremely helpful. We were looking for a good gift card app and this is by far the best.

Parvai
India
4 months using the app
Rise.ai replied September 13, 2021

Greatly appreciate your recognition of both our customer support and our product :)

December 12, 2020

The app can completely change the customer experience, and customer support is great, we had a problem with billing, and they answered and solved it immediately!

PhilaBox
Italy
4 months using the app