Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

January 8, 2021

easy to use and a well thought out loyalty program. Its a little expencive if you want to remove their branding, but everything else is perfect!

Eco o'clock
Norway
About 1 year using the app
November 2, 2020

We use this app daily and the team at Rise has been exceptionally helpful with getting our program up and running and helping us grow our customer-base and our business as a whole! 5 stars!

The Sporting Gent
United States
About 1 year using the app
Rise.ai replied November 3, 2020

Thank you very much for this 5-stars review 🙏

Enjoy your Gift Card and Loyalty Program, we're always here to help.

Edited January 21, 2020

Shopify's native gift card system isn't very good and this definitely bridges the gap.

If you are looking to create an acquisition or retention campaign based around gift cards, you really do need to incorporate this app.

Norfolk Natural Living
United Kingdom
About 1 year using the app
Rise.ai replied January 22, 2020

Thank you so much for this great review. We're so happy you love it 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 3, 2015

We've had the app installed for a few days and already had 2 'gift' sales. We've tried other app previously and they've never generated any sales at all! Gift Wizard is so easy to use for the customer and I would highly recommend anyone use this app if you're in the market for a great gift app.

Ettica Cubes
Australia
About 1 year using the app
Edited July 21, 2021

Helpful & easy to navigate the assistance. Responsive to issue.Used simple language .Thanks Pauline

www.todaysmenu.ca
Canada
About 1 year using the app
January 4, 2019

Really happy with how easy this has been to install and for customers to use. Definitely helped increase sales since people wanted the option of gifting my digital product without having to buy and forward it.

Baby Rabies
United States
About 1 year using the app
Edited December 14, 2020

Just started to know and use this app. It seems to be very professional, a lot of opportunities are included for boosting your marketing. And last but not least the client service is TOP! Very fast and helpful. Thanks again, John!

FEINKAMMER von daniela und julius
Germany
About 1 year using the app
Edited July 13, 2016

Gift Wizard is one of the most useful apps for our store. We have started using it only a few months ago and have already sent 90 gifts in total. We had an enquiry and they responded within a few minutes and dealt with it straight away. Customer service = outstanding. www.premierestateswine.co.uk

Premier Estates Wines
United Kingdom
12 months using the app
November 28, 2018

I used this app to accelerate our gift card presence because Shopify's was limiting for what we needed. So far I have loved the product and the service that came along with it. Specifically, Yair has been excellent. He has communicated with me 24/7 to answer all my questions, even over Thanksgiving! It was so helpful having someone so responsive and understanding.

Chatham Candy Manor
United States
12 months using the app
February 22, 2018

I have literally just downloaded it and am still setting it up for the free 7 day trial but I wanted to check that it would issue gift cards in £ instead of $ (as I couldn't see an option to change the currency), so I sent a message to Ari and he responded within seconds! He confirmed that yes, it would automatically send in the currency set up in my Shopify site. So it's good to know help is so readily available for people like me who don't really know what they're doing!

Earth Zest Organics
United Kingdom
12 months using the app