Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

Edited August 12, 2018

It is Sunday evening where cust service (Ari) is located, but yet he got back to me and fixed my main issues (theme related) immediately and is currently working on my minor aesthetic issues now. I am totally impressed! I researched the other gift card options available through Shopify and they do not compare. Buy with confidence! :)

Waistnotwantnot Store
United States
4 months using the app
February 21, 2022

I like this app very much, great app for gift card and loyalty program, very useful and easy to set up. The customer service is great. They respond very fast and always help me solve my issues. Highly recommend to use this app

Surrey Hills Grocer
Singapore
4 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for the great review! We are happy to hear that you find our app useful and easy to setup.

Your feedback is very much appreciated!

Edited November 16, 2020

We're using Rise for gift cards and loyalty. Replaced our previous rewards program with this and couldn't be happier. Support is exceptional. Set it up right and it's definitely worth the investment. Excited to use during the holiday season and beyond.

MantraBand® Bracelets
United States
4 months using the app
Edited July 18, 2020

A little bit of work to get up and going but with the amazing support from the Rise team, we got it all sorted. Great app! Thank you.

i am boho
South Africa
4 months using the app
Rise.ai replied July 21, 2020

Thank you so much for this great review 😊

We all really appreciate it 🙌

November 23, 2020

Excellent app, great features and even better support! Keren was very helpful in answering my questions. Looking forward to going live and increasing our customer base!

VapeStockist.co.uk
United Kingdom
4 months using the app
Rise.ai replied November 27, 2020

Thank you so much for this wonderful review. We're so happy you like Rise.ai 🙏

Enjoy your Gift Card and Loyalty Program - you're awesome 😊

Edited December 31, 2019

Love this app! Love that customers can have store credit towards their next purchase and you can even give store credit towards emails.
One little tricky thing though - make sure when you first install the app that you either pay monthly or annually. Annually is already pre selected on top. So if you don't change it to monthly, you may get an unexpected large bill. Luckily,customer service is 5 star and they refunded me. For me - I have a small business at the moment so $19.99 a month is a decent start.

CatLoversParadise101
United States
4 months using the app
Rise.ai replied January 2, 2020

Thank you for this awesome review - your success is our success 🙏

We are so happy you love our Store Credit and Rewards Program.

Edited September 5, 2019

Great app!! The best I tried for Gift Cards. Excellent customer service also! Thanks to all the team...

Viners
Argentina
4 months using the app
Rise.ai replied August 15, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your new Store Credit and Rewards Program!

December 3, 2019

Just downloaded and already loving it! It's really easy setting and up and just about to test on a new order!

THE PHILOSOPHY OF GLOW
Australia
4 months using the app
Rise.ai replied December 3, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program.

June 6, 2019

This is a great app for gifting a product or subscription to a friend or family member. I would highly recommend it to anyone.

LovesVinyl
Ireland
4 months using the app
Rise.ai replied June 11, 2019

Thank you so much for this GREAT review! 🙏
Enjoy your Gift Card and Rewards Program - you're awesome 😊

December 17, 2014

Very service oriented team working to develop this outstanding app. Easy to integrate and very intuitive for our customers to use. Within days of downloading the app, our customers began to use it. Highly recommend adding it to your Shopify store.

The Pound Cake Company
United States
4 months using the app