Reviews (1,104)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.
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I'm so impressed by this app, super easy to install and easy way to gain loyalty with clients. Very happy!
Great app. I just downloaded this now, and I can already tell it will be amazing. And if it doesn't meet my expectations, I'll change my review!
We have a _lot_ of customisation and Gift Wizard was on point with all and any questions we had :)
Mark and Ari are very helpful and prompt in responding and answering in every question I asked them. - Dearly
We had a large loyalty customer base and when we transitioned to Shopify POS from Lightspeed and needed a tool that could easily manage what we had and help us grow our program. The Shopify onboarding team suggested Rise as they were the only program that could deal with the complexity of moving our data, which was not clean enough to just upload into any loyalty program. The Rise team was super helpful in transferring our data and helping us modernize from points to credit in available dollars, which is a more marketable way of showing loyalty credit to our customers. We use the Integrations to trigger actions between Shopify, Klayvio, and Loox which, once set up, allows me to set several triggers to drive events to our customers and dramatically improve LTV. The only issue that I have with the Rise program is that the customer search function in the software could be better. You must search by email as name does not deliver quality results. So if you have a customer with multiple entries (a weakness of Shopify) and search by name, Rise does not deliver exact results. This is a small frustration for me, but it does not stop me from recommending Rise and giving them 5 stars. The program gives me everything I need to drive high valued repeat business.
We were able to customize our Rewards & Loyalty program through custom-built Klaviyo flows and emails by speaking with the Support Team and having them walk us through the process of what we were envisioning. We were speaking with Eddie from the Support Team to prepare for the launch and also troubleshoot any issues in the beginning - we are so grateful for his expertise and timely responses as he was extremely knowledgeable on the Rise.ai integration with Klaviyo and Shopify to get us where we wanted to be. We're excited to see the results of our new program!
Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from Eddie.
We're here to help if anything else comes up.
Great app, easy installation, does exactly what it promises. Customer support has also been stellar. We needed some tweaks done and Roy promptly did it. Thank you! Highly recommended.
Thank you so much for the review and for recommending our app :)
Keep booming with your Gift Cards and Rewards Program ✊
This app is def a must for any store that wants to become a brand. I'm super satisfied with the simplicity of it and with the opportunity to re-engage with our existing customers.
Thanks again
We use this app for our Gift Card and it is unlike any other! The user experience is awesome and the Rise.ai team is always available for any assistance and respond quickly. Looking forward to setting up the Referral program.
Ari was super helpful in getting us setup with GiftWizard. This app does even more than Shopify's built-in gift card solution, and at a fraction of the price!