Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

Edited June 1, 2020

Very nice company, they do help out company that need help during this tough period! KUDOS to Sam that helped us out...

Very helpful and service given by Hila!

BigBrand Satay | 大牌沙爹
Singapore
3 months using the app
September 22, 2022

Itay and the rest of the Rise team provide fantastic service. They really go above and beyond to make sure that you're satisfied and taken care of. Thanks, team!

Paseo Road
United States
3 months using the app
Rise.ai replied September 29, 2022

Hello there,

Thank you for your glowing review! We're glad to know that you're satisfied with the level of service we've provided. Please feel free to reach out should you need help with anything else!

November 25, 2020

This is a very comprehensive app. We were importing a loyalty program from a different POS and they were able to make it work like a charm. Pauline and Sam were great helps, thanks Rise!!

BC Shaver & Hobbies
Canada
3 months using the app
Rise.ai replied November 27, 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

December 13, 2021

This shopify app is really easy to Install and to setup, it works well and has a Great Customer Service! Thanks again Sam.

Braave
France
3 months using the app
Rise.ai replied December 19, 2021

Great to read that setup was simple and that you received great customer support from Sam :)

Thank you for writing a review!

November 11, 2019

Perfect got any business . Love the store credit options and being able for customers to purchase gift cards

Willowing Rose Boutique! Formerly Sassy Chic Clothing Boutique
United States
3 months using the app
Rise.ai replied November 13, 2019

Thank you for the review and for recommending our app :)

Good luck with your Gift Cards and Rewards Program ✊

July 4, 2021

I was using another app before i discovered Rise! They have amazing customer service and cater to me promptly. This has turned my business around and my customers love the reward system.

Zahraa The Label
United States
3 months using the app
December 14, 2018

Helpful customer service...just started using Premium package and it appears very professional on my site

The Original PeachSkinSheets®
United States
3 months using the app
November 21, 2018

Only recently got the app but so far so good and customer support has been great. Would definitely recommend.

Green Beanz
Australia
3 months using the app
February 23, 2016

I like this app. Support is helpful.

4catpeople
United States
3 months using the app
December 27, 2021

Great experience with Rise.ai. Very helpful team if you need to adjust or fix some issues. Thank you Eddie for helping me. Great guy, helped me to achieve what I was asking for.

The Hype Neon
Belgium
3 months using the app
Rise.ai replied December 30, 2021

Hi there,
On behalf of Eddie and the entire team, we thank you for reviewing our app and for recognizing our dedicated customer support efforts!
Have a wonderful day :)