Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

Edited October 22, 2018

Incredible app, 1000x better than the Shopify native gift card ! Awesome customer support... I would like to rate it 10/5 if I could...

Golf Center
France
3 months using the app
March 31, 2019

Ari was the best in setting up my gift card, i had no idea how to set up and he helped me with lots of patience

Classilks
United States
3 months using the app
Edited March 9, 2020

great customer support - we're still figuring out launch timing but we will definitely be working with them to launch.

Handful
United States
3 months using the app
July 26, 2021

I used the app to help me bulk import my gift cards from my old point of sale into Shopify. The representative assisted me with this task immediately, quickly, and efficiently. I just sat back and provided the information they needed. It was a breeze.

Old Souls NY
United States
3 months using the app
November 29, 2019

I just started using gift card and the app works. I can't solve a problem and Roy was great to help me. Bravo

GeMiTo
Italy
3 months using the app
Rise.ai replied December 3, 2019

Thank you for this positive review - we appreciate it 🙏

Good luck with your Store Credit and Rewards Program, we're always here to help.

Edited May 28, 2020

I had trouble setting it up originally. I had to bring on a developer. But it is a good app. We haven't utilized all of its capabilities yet so we will see how things go. So far so good though.

WAMA Underwear
United States
3 months using the app
Rise.ai replied June 4, 2020

Thank you so much for your great review ✨

Enjoy your Gift Card and Rewards Program - you're awesome.

February 10, 2015

The app is real cool, easy to use plus the support is fast, Gift Wizard is a must add on for all sites.

DeZartZ
New Zealand
3 months using the app
December 8, 2021

Very helpful!!! Eddie Cris Duran was super efficient and he fixed my issue in a timely manner. The app has helped us so much provide a new experience for our customers.

Southern Baked Pie Company
United States
3 months using the app
Rise.ai replied March 29, 2022

Hi there,

Thank you for your awesome review! We are glad that Eddie was able to help you out in a timely manner.

We're here if you need further assistance on anything else! :)

December 4, 2020

We had a project come up unexpectedly where we needed a solid gift card program. Rise was very responsive and helped us get the program up and running very quickly. So far it's worked very well and our team has been very pleased with it.

DallasMavs.Shop
United States
3 months using the app
Rise.ai replied December 8, 2020

Thank you for this awesome review - we really appreciate it!

Keep up the good work with your Store Credit & Loyalty program!

June 6, 2020

The way this app integrates is perfect. Amazing customer support. My trial was over and I didn't get much play time with it before launching so Nadav from Rise extended my trial. Thank you NADAV!!!

Wealth Bro's
Canada
3 months using the app
Rise.ai replied June 9, 2020

Thank you so much for this great review. We're so happy you love Rise.ai 🙏

Enjoy your Gift Card and Rewards Program - you're awesome 😊