Reviews (1,104)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing loyalty programs and automating the management of store credits and gift cards. They value its comprehensive features such as bulk uploads and balance adjustments, seamless Shopify integration, and user-friendly design. The customer support team is also praised for their responsiveness and effectiveness in resolving issues. Merchants appreciate the robust customization options that cater to various business needs.

December 5, 2018

This app is very fun and easy to use and our customers love it! The setup is simple and intuitive. Their support team has been very responsive and efficient as well.

SHOO-FOO, the softness of bamboo
Canada
About 1 year using the app
Edited November 29, 2021

A very reactive support team, great app to make creative and personalize gift cards, awesome options, easy to set up your own rewards program, intuitive and user-friendly. The Rise team is devoted and they are there for you! Highly recommended!

Brontibay
France
About 1 year using the app
Rise.ai replied December 8, 2020

Thank you for this wonderful review. Our team is always here to help ✨

Please let us know if we can help with anything else.

Edited December 23, 2020

Update: They have amazing service to their customer and it's always satisfy to use their service. And this APP is working perfectly for every merchant and it's grow your business from 5~25% in additional. Amazing! I highly recommend this app if you are planning to increase your returning and loyalty customers. I've tried out many rewards & loyalty apps but their conditions are too complicate and limited. But this Rise app is super easy to set yourself very easily and if it's complicated, their support team is always ready to help. They'll do everything for you to reach your goals. I love this app and encourage you to use this Rise app not only for online store but you can also use for physical stores. I'm using both and it's perfectly running great. Thanks Roy and Rise app for your amazing support.

N-STAR CO.,LTD
Myanmar (Burma)
About 1 year using the app
Rise.ai replied December 4, 2019

Thank you for this great review - we appreciate it!

Our goal here in Rise is to help merchants like you to maximize their growth potential - It's always nice when hard work is recognized 🙏

Keep up the good work with your Store Credit and Rewards Program!

December 20, 2019

We installed this app in 2018 when it was simply BOGO Gift Cards. It's expanded a ton since then, with lots of increased capabilities and new features. The support team was a huge help in getting us back up and running with a gift card promo using the new features and workflows since we were unfamiliar with how to use them. Thanks!

Topo Designs
United States
About 1 year using the app
Rise.ai replied December 25, 2019

hank you for this awesome review - your success is our success 🙏

We are so happy you love our Store Credit and Rewards Program.

Edited March 7, 2016

I opted for the Free introductory level. Maybe make it a bit clearer that tech support is needed for this app to function and give an indication of when to expect contact to avoid customer frustration. That said, once contact was made (Shavlev in my case) everything went smoothly and he helped me quickly and answered my questions and any issues promptly. I've not launched any specific ads to test the success of the app but everything went well during the tests I ran. I have no doubt any lack of success will be more down to me not targeting and driving the right traffic than the functionality of this great little app!

Ocean View Woodworking
Canada
About 1 year using the app
April 10, 2016

This is a great app. I'm glad I added it to my store.

Wyatts Naturals
United States
About 1 year using the app
Edited June 20, 2016

Our #1 feature to enhance our customer experience!
GiftWizard has nailed the pre purchase gifting experience - bar none! Put simply, your customers need this gifting solution in your store and so do their recipients. This technology has allowed us to scale within a natural referral environment immediately. Continually, customers find this feature as a main highlight in their purchase journey as their recipients find it very inspiring which leads to an increase in new customer acquisition.

Moreover, the team behind it continues to provide an unparalleled customer experience for our company. Our needs and requirements in adopting this tech were handled swiflty, professionally and very quickly. We are fortunate to have the Giftwizard team & tech as a main part of our overall strategy.

Welcome your customers to this feature in your store! It will make everyone happy!

Ktreats
United States
About 1 year using the app
November 27, 2015

We sell gift subscriptions to a digital magazine and had a hard time finding a cart that would accommodate this. The team at GiftWizard were awesome.

The existing product was close to what we needed but they put a lot of careful work into making it perfect. They solved a long-standing problem for us and I recommend them highly!

Grand Magazine 2
United States
About 1 year using the app
June 14, 2018

Great service on minor issues, has worked well on our store!

Prairie Sticks Baseball
Canada
About 1 year using the app
January 25, 2019

Great app, great service. Does everything you're looking for and then some. Everything works right, no issues at all, and the support team is very responseive and proactive. I'm very happy we chose this app and we look forward to using more and more of the features they offer, both to drive extra revenue and to improve the experience of our unique use case.

Highly recommended

Alef Book
United States
About 1 year using the app