Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

September 8, 2022

Great customer service, directed me to my issue immediately and was very informative and quick with response's.

Hampers & Co
Ireland
About 1 year using the app
Rise.ai replied September 8, 2022

Thank you for the amazing review and for acknowledging our Support Team's efficient customer service!
Your feedback is very much appreciated!

Edited July 14, 2016

Over 40% of the purchases on mermaidpillowco.com are as gifts. This app is an absolute a perfect fit for us!

Mermaid Pillow Co
United States
17 days using the app
November 9, 2018

We needed to generate 1,000 gift card codes to see if they'll sell this holiday season.

After a lot of research, GiftWizard is the only app that can do it.

It worked perfectly.

It generated the 1,000 gift card codes without any errors and allowed me to download them in a handy CSV file to send to our gift card printing company.

And GiftWizard's customer service is great, too. They're very helpful and treat you right.

One Healthy Nation
United States
16 days using the app
Edited March 7, 2016

I opted for the Free introductory level. Maybe make it a bit clearer that tech support is needed for this app to function and give an indication of when to expect contact to avoid customer frustration. That said, once contact was made (Shavlev in my case) everything went smoothly and he helped me quickly and answered my questions and any issues promptly. I've not launched any specific ads to test the success of the app but everything went well during the tests I ran. I have no doubt any lack of success will be more down to me not targeting and driving the right traffic than the functionality of this great little app!

Ocean View Woodworking
Canada
About 1 year using the app
April 1, 2020

So easy to install and customize! We have been waiting for an app like this. I can't wait to use it. I will post a new review once we have had a few gift card sales to prove its utility.

Beyond the Barre
United States
16 days using the app
Rise.ai replied April 2, 2020

Thank you for your review. Our support team is always here to help you ✨

Good luck with your Store Credit and Rewards Program.

November 18, 2022

Chose this app for its flexibility in sending gift cards to recipients directly on a specific day. So far, everything is working well. Customer support has been excellent.

Burley
United States
16 days using the app
Rise.ai replied November 30, 2022

Hi Burley,

Thank you for the review. We're glad to hear that you're satisfied with the support received! In case you'd need help, we're always here to help! Cheers!

January 8, 2021

easy to use and a well thought out loyalty program. Its a little expencive if you want to remove their branding, but everything else is perfect!

Eco o'clock
Norway
About 1 year using the app
Edited May 3, 2017

Loved the concept!
Letting recipients get store credit for unwanted gifts will definitely make their life easier and stop me from having to deal with returns!
They just told me I can also upload my own greeting cards, joy!

Feelgood Usaland
Israel
15 days using the app
November 20, 2019

great app easy to use - fingers crossed it does the trick!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
very easy to install

Mush! Australia
Australia
15 days using the app
Rise.ai replied November 28, 2019

Thank you for this awesome review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program!

August 11, 2022

Eddie was a great help with both my questions and my colleagues this morning. Very appreciative of the service.

Performance Vet Supply
United States
15 days using the app
Rise.ai replied August 12, 2022

Thank you for your review! It's great to hear Eddie was able to help you out in a timely manner.

We're here if you need further assistance with anything else!