Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

November 19, 2021

Eddie on the Rise team was phenomenal to work with! He was super helpful and responded quickly. This is our first time launching an online rewards program and I am so happy we chose rise!

Sift Dessert Bar
United States
14 days using the app
Rise.ai replied November 21, 2021

Wow! Thank you for acknowledging Eddie's customer support. We are pleased Eddie helped make your first time launching a rewards program a positive experience. Reach out with any questions :)

March 15, 2017

5 stars!
Great customer support. They were extremely responsive and answered every question I had.
Their new feature, allowing gift recipients to talk about their gifts on social networks sounds incredible!

Nutzworld
United States
14 days using the app
Edited July 1, 2020

A good loyalty program that we use extensively with our customer base. For my business, Rise.ai is a great tool to increase AOV and encourage re-purchase. Thanks for a great product!

Pandas stuff
Netherlands
14 days using the app
Rise.ai replied July 4, 2020

Thank you so much for this great review.

We all really appreciate it 🙌

June 3, 2018

Great app, you won't be disappointed. Delivers what it says, and really easy to use. Love it!

Bestbusinessoppotunity
Israel
14 days using the app
February 24, 2020

We tried several Loyality-Apps and Rise ist by far the best out there. Support is fast and very helpful.

Berserker Coffee Company
Germany
13 days using the app
Rise.ai replied February 24, 2020

Thank you for your great review. You are also the best ✨

Good luck with your Store Credit Rewards Program.

June 6, 2019

★★★★★
Excited to start - I am happy that it applies to my current Shopify plan!
The only gift card solution I know of, that is reasonably priced too - great ROI.
I highly recommend!

1st-Ring
United States
13 days using the app
Rise.ai replied June 11, 2019

It's Donna from Rise.ai (previously GiftWIzard). Thank you so much for the review, and good luck with your new Store Credit and Rewards Program!

December 23, 2021

really good app, great customer service support! Would recommend to others, brilliant service and excellent service

M I K I K I
United Kingdom
13 days using the app
Rise.ai replied December 30, 2021

Thank you for taking the time to write a review! We really appreciate this :) Have a wonderful holiday season :)

April 11, 2023

I couldn't be happier with the service I received! Eddie & Pauline from the Rise.ai team was incredibly knowledgeable and helpful throughout the entire process, from initial setup to ongoing support.

Thanks!

Forever Lucid
United States
13 days using the app
Rise.ai replied April 11, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from our Support Team. Please feel free to reach out should you need further help with anything.

May 26, 2019

Rise.ai is beautiful and well designed. We are only 5 days into using Rise and what I can say is: WOW. It's really helping to grow my business and create repeat customers.

Also - I just had my first issue (which was my fault) and Roy fixed the issue in no time!

I highly reccomend Rise to all business owners.

MyTestingEnv
Israel
13 days using the app
Rise.ai replied May 27, 2019

It's Mark from Rise.ai - Thank you for a GREAT review! Keep up the good work.
We're glad you're getting such great results in terms of ROI :)

Edited May 31, 2018

Just migrated into Shopify from WooCommerce. Couldn't have done it that smoothly without the team at GiftWizard migrating our active gift cards. They saved us DAYS of manual work!

Pinballforall
Israel
13 days using the app