Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

April 12, 2018

Great and unique app, that suit our needs.

Gift Wizard have a fast, and friendly customerservice too, answering all our questions fast :-)

Big thumps up from us!

Foodie24
Denmark
12 days using the app
October 26, 2019

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

Bushido
United States
12 days using the app
Rise.ai replied November 3, 2019

Thank you for this review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program

September 17, 2017

Finally, an app that gives you Gift Cards!
Took me ages to finddddddd! Why is this so hard to do?????
Great job guys, love it!

Follys Foly
Israel
11 days using the app
April 22, 2018

This is a great product for both new stores and successful stores.

Great and easy to use app! Had it up and operating in just a few minutes.

I had an issue with setting up the gift card campaigns. They emailed me back right away and resolved the issue within a few hours. I haven't started out yet and I really believe this will help us bring new customers.

Nbvak
Israel
11 days using the app
November 2, 2021

Great App - well designed and easy to implement. Had the chance to speak to Eddie (customer service) about some of my questions - super clear, friendly and helpful!

IKAWA Home
United Kingdom
11 days using the app
Rise.ai replied November 3, 2021

Hi there! Thank you very much for the review :) We're glad Eddie was able to assist and that you found the implementation easy. If you have any additional questions, our customer support team is here to help!

May 7, 2018

We love the interface and all the options! Very useful and easy to use. The more we dug into the app the more impressed we were.
100% worth installing.

Philaa234
Israel
11 days using the app
March 16, 2021

Karen and Hira were incredible during the installation process. Our theme was a little bit unique, so they stepped in and made sure that the installation looked absolutely correct. Thank you, Rise-AI, and very much appreciate your quick response, and can-do attitude! We've only been using their gift card solution for a couple of weeks, but it's already excited some of our B2B customers, especially with it's customization

Marsatta Chocolates
United States
11 days using the app
February 12, 2019

Really helpful guy called me to explain how to merge gift cards onto mail chimp. Big help! Thank you, useful app.

Eldora False Eyelashes
United Kingdom
11 days using the app
June 2, 2018

We haven't had enough time with the app to know exactly how it will impact our store and sales, but we're really happy with what we've seen so far, and is seems pretty promising... So fingers crossed :)

Gottawinsome
Israel
11 days using the app
October 29, 2020

The application is very good, the assistance and in particular Keren is fast and comprehensive. Unfortunately some features like birthday are not yet available, this is why the 4 stars (for the cost of the application)

De Marco Shop
Italy
9 months using the app