Reviews (1,094)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer loyalty and sales through its rewards and gift card features. It is noted for its professional design, ease of use, and reliable performance. Key features include customizable gift cards, seamless Shopify POS integration, and easy loyalty card balance adjustments. Exceptional customer support is frequently highlighted, with specific praise for team members like Eddie, Juna, and Pauline. The app also offers comprehensive educational resources, making it a top choice for managing loyalty programs on Shopify.

April 26, 2017

Awesome app and support! The app truely helps with customer retention. My customers are liking this feature :) thanks

Iram Store
United States
13 days using the app
May 31, 2018

Had a problem with the variants on my dashboard, but Ari got it resolved really fast! Great customer service, thanks!!

Matrixspeed
Israel
12 days using the app
April 12, 2018

Great and unique app, that suit our needs.

Gift Wizard have a fast, and friendly customerservice too, answering all our questions fast :-)

Big thumps up from us!

Foodie24
Denmark
12 days using the app
October 26, 2019

Mark and the Rise team were quick to help with all our needs in getting the app up and running efficiently. Thanks!

Bushido
United States
12 days using the app
Rise.ai replied November 3, 2019

Thank you for this review - your success is our success 🙏

Good luck with your Store Credit and Gift Cards Program

September 17, 2017

Finally, an app that gives you Gift Cards!
Took me ages to finddddddd! Why is this so hard to do?????
Great job guys, love it!

Follys Foly
Israel
11 days using the app
April 22, 2018

This is a great product for both new stores and successful stores.

Great and easy to use app! Had it up and operating in just a few minutes.

I had an issue with setting up the gift card campaigns. They emailed me back right away and resolved the issue within a few hours. I haven't started out yet and I really believe this will help us bring new customers.

Nbvak
Israel
11 days using the app
November 2, 2021

Great App - well designed and easy to implement. Had the chance to speak to Eddie (customer service) about some of my questions - super clear, friendly and helpful!

IKAWA Home
United Kingdom
11 days using the app
Rise.ai replied November 3, 2021

Hi there! Thank you very much for the review :) We're glad Eddie was able to assist and that you found the implementation easy. If you have any additional questions, our customer support team is here to help!

May 7, 2018

We love the interface and all the options! Very useful and easy to use. The more we dug into the app the more impressed we were.
100% worth installing.

Philaa234
Israel
11 days using the app
August 20, 2023

We had an issue with the billing and Hila reached out she was very helpful,also solving the issue on the very same day, we have tried many apps and this was by far the best as customer service is excellent, definitely going to continue using rise in the near future,it has everything weve wanted built into one.

Animals And Us
United Arab Emirates
11 days using the app
Rise.ai replied August 22, 2023

Thank you for this awesome feedback!
We are pleased to know that you received immediate assistance from Hila.
We're here to help if anything else comes up. :)

March 16, 2021

Karen and Hira were incredible during the installation process. Our theme was a little bit unique, so they stepped in and made sure that the installation looked absolutely correct. Thank you, Rise-AI, and very much appreciate your quick response, and can-do attitude! We've only been using their gift card solution for a couple of weeks, but it's already excited some of our B2B customers, especially with it's customization

Marsatta Chocolates
United States
11 days using the app