Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust features including gift cards, loyalty programs, and store credit options. They appreciate its user-friendly interface, easy integration with Shopify, and customization capabilities. The app's rewards program is praised for its simplicity and effectiveness, and its ability to issue store credit instead of refunds is valued. Merchants also note an increase in sales and customer return rates. The customer service, particularly from Eddie, Pauline, and John, is frequently commended for exceptional support.

March 18, 2020

just implemented this into my store and love it so far! still on the trial period but I think it will be worth it for me and my store.

Rebel Equestrian
Canada
13 days using the app
Rise.ai replied March 19, 2020

Thank you for your great review. You are the best ✨

Good luck with your Store Credit Rewards Program.

April 9, 2019

really good app easy to set up
hopefully it will increase our sales :) fingers crossed!!
thanks guys

Buddy's Place Australia
Australia
13 days using the app
Rise.ai replied April 11, 2019

Thank you so much for the review! We are sure it will increase your sales :)

Also, don't forget to try our WorkFlow - the first Shopify automated Rewards and Store Credit program ✊

May 31, 2018

Looks good. Just starting off, but I'm excited to see if gift cards can help my sales

Adamsappletree
Israel
13 days using the app
Edited December 13, 2019

Great app and team. They really take their time to work with you and understand your needs. The platform is unique.

Uligo
United States
13 days using the app
Rise.ai replied December 16, 2019

Thank you so much for this review! 🙏

We're so happy you love it. Enjoy your Gift Card and Rewards Program - you're awesome 😊

March 10, 2016

The app itself is great but the people behind it makes it all the more impressive! They are very professional and helpful. They definitely go out of their way to help you if you're stuck with something. Highly recommended!

Yummy Mummy Day Spa
Australia
13 days using the app
June 1, 2018

Managing our gift cards was a pain until we stumbled upon this app. Our CS team loves it. Shorten our ticket handling time by half.

Latisimusdorsi
Israel
13 days using the app
April 26, 2017

Awesome app and support! The app truely helps with customer retention. My customers are liking this feature :) thanks

Iram Store
United States
13 days using the app
May 31, 2018

Had a problem with the variants on my dashboard, but Ari got it resolved really fast! Great customer service, thanks!!

Matrixspeed
Israel
12 days using the app
September 14, 2022

Support is excellent and very helpful, excellent features and really great experience overall really happy.

Luca Faloni
United Kingdom
12 days using the app
Rise.ai replied September 15, 2022

Thank you for this awesome feedback!

We are delighted to know that you love our features and are satisfied with the level of service we've provided. Please feel free to reach out should you need further help with anything. :)

Edited July 19, 2021

We used rise.ai to create bulk gift cards to hand out as unique codes for our one of our client's websites

Xbox Gear Shop
United States
12 days using the app