Reviews (311)

Overall rating
4.8
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its extensive gifting features such as multi-address shipping, delivery scheduling, and personalized gift messages in a single order. It consolidates multiple functionalities like build-a-box and direct upsells, enhancing operational efficiency and boosting sales. The user-friendly interface and seamless Shopify integration are also praised. The support team is noted for their quick and effective assistance, including custom adjustments, contributing to a positive user experience.

February 27, 2020

We have used Giftship on our gift hamper website for a couple of years now and have been very impressed with it's features, particularly the multi-address cart and the ability to black-out certain delivery dates, eg. weekends and public holidays.
We recently had to log a service request due to a couple of small issues after a recent upgrade. Giftship responded very quickly and Cam was able to quickly identify the issue and get things working perfectly again for us in no time. We've always had exceptional service from the team at Giftship and highly recommend this App.

Gifts To A Door
Australia
Over 1 year using the app
February 9, 2023

Before we had 2 apps to run our giftbox option... With this app, we have all options! Thanks to Tim, support guy, that helped us a lot to put everything on place and to guide me through the app. Appreciate it. We are very happy and can only recommend this app and their friendly support. 100% satisfied

Saga-copenhagen.com
Denmark
Over 1 year using the app
Edited October 24, 2017

We are so excited we can finally offer multiple delivery addresses in the same order. Perfect! Just in time for holiday sales. Excellent support for quick installation too. Thanks!

Yanna Gifts
United States
Over 1 year using the app
August 12, 2020

An amazing app that gave us the functionality we needed, even better was the amazing customer service, going above and beyond to ensure we had the app properly installed and working the way we wanted it to.

PersonallyPicked
Australia
Over 1 year using the app
April 6, 2023

Giftship is amazing. They were even able to help us implement an extra delivery charge that is triggered by a specific selected date. They were really fast at getting it in place.

Grace Rose Farm
United States
Over 1 year using the app
May 16, 2023

Absolutely love Giftship!!! It is super easy to use and the customer support is the best of any app on my store. Will definitely keep them on my store and highly recommend to anyone considering adding it to theirs. Specifically, Tim always does a fantastic job. Thank you!

Whiskey Caviar
United States
Over 1 year using the app
Edited April 16, 2018

Great and easy to use. The customer service was amazing!

Parcelportland
United States
Over 1 year using the app
December 20, 2017

Giftship customer service was quick and professional reviewing the install! The app features are very useful and work well. Glad I found this app!

Tennessee Baskets
United States
About 1 year using the app
November 23, 2020

I use this app to allow customers to schedule delivery dates, and it works great. The Gist App team was very accommodating in making sure the app was set up properly in my particular theme. Thank you!

Cheese Brothers, Inc.
United States
About 1 year using the app
February 4, 2021

Great app that does what we need it to do, support has been very prompt helpful with any issues that I have had too.

onthewaybox
United States
About 1 year using the app