Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, extensive customization options, and compatibility with various themes. It's particularly beneficial for those with large catalogs due to its easy sorting of menus. The preview mode is also highlighted as a useful feature for beginners. The customer service is consistently praised for its professionalism, responsiveness, and expertise in CSS styling improvements. The app is recommended for its functionality, ease of use, and excellent customer support.

November 24, 2022

Amazing support, Sarah was super responsive, always passing our concerns to the developers and they were very fast fixing what we asked.

INTRO
United Kingdom
About 1 year using the app
December 6, 2018

¡Excellent support team! a walk in the park right now. we highly recommend Globo Menu, a great help for our e-customers

LUMIKON
Mexico
About 1 year using the app
June 29, 2018

Un’app assolutamente indispensabile. Assistenza perfetta!!

Go go go

Sanmaurizio1619
Italy
About 1 year using the app
Edited February 28, 2020

Great Customer Service!!! App is pretty easy to understand and build, the problem occurred when it was time to publish to my website. I explained to the Customer service rep and she had it all fixed the next day when i logged on. If you come across a snag, give them a chance to help before you give up. Very helpful and polite!

UPDATE- EXTRA 5 STARS
For continuing their amazing customer support weeks later with more questions and always fixing troubles that may come up.

Leadproinc
United States
About 1 year using the app
May 4, 2018

Great app & great customer service

Spectrum Fine Art Graphics Materials
United Kingdom
About 1 year using the app
January 11, 2023

Great support. I was needing a change in the menu and they made it as reuested. They quicky reply and get it all fixed in time, recommended!

Planet Skin
Spain
About 1 year using the app
September 6, 2019

I needed a new menu with a better organization for different categories of products. My theme's default menu system is not suitable for classes different products groups nor is it capable of sub-level menu.

The only option I felt I had left was to hire developer (enormous costs) or change theme (very time consuming). Choosing the cheaper but timely change of theme, I consulted Shopify support who recommended me this app.

I can say from its promotional videos and image, it does exactly as offered and even the free option is better than my theme's default one.

After setting everything up and testing it on a backup theme, I did come across some problems. However, what really made me give this 5 stars is the amazing support Helen gave me. She answered emails within minutes and got her team to fix everything for me in no time.

I am very very pleased with the customer support and fully recommend this app.

PerfectPrime
United States
About 1 year using the app
November 15, 2018

I was having some issue with the menu on my website at yourowndepot.com . I wrote to their support team and Emma was very quick to respond to my concern. She was super helpful and responsive. Their team did a good job to revert less than 24 hours to get everything done. Highly recommended and happy with their job and service. Bravo!

Your Own Depot
United States
About 1 year using the app
February 16, 2023

I needed some help with a weird issue that popped up with my theme when I integrated the menu, and the team had it fixed within a day! I'm a smaller shop so I'm still using the Free plan, but I didn't feel like that hindered the service I got whatsoever.

ExoPaws
United States
About 1 year using the app
October 24, 2019

The customer service is fantastic and very quick! The app is also very easy to use and looks great.

Love. Earth. Beauty.
Ireland
About 1 year using the app