Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, extensive customization options, and mobile optimization. They value its ability to add images, icons, and labels to menus, and appreciate its quick loading times. The app's free features are considered generous, and its customer service, especially the support team, is praised for its responsiveness and assistance with CSS customization. It's ideal for start-ups and non-tech savvy merchants, enhancing website navigation and the professional look of stores.

December 8, 2022

This app is perfect for what I needed. There are loads of different options regarding the menu and how you want to set it out. The customer service people are extremely helpful. I had an issue with the app making my logo position change (to be honest it was likely something I’d accidentally done rather than it being the apps fault). Anyway, the customer service person who helped me was great. It got sorted out really quickly - they did it for me and set my logo position back to how I wanted it. Then they followed up/checked in to see if everything was cool and if I needed any more help. Bearing in mind I’m currently using the free subscription I’ve been really impressed with the help that I’ve received and how many options etc. the free version has.

Bear Cave Treasure
United Kingdom
7 days using the app
March 16, 2023

I think this is a great app, especially because of the free features that are offered.
The other Shopify menu apps I tried were nowhere near as generous with their free features.
Unfortunately I had some problems because I had some previous code manipulation on my theme, and the menu wasn't loading.

I reached out to Globo for help, and with every email I sent, Sarah promptly emailed me back.
She helped me with just about every step in developing the look I needed for the website, never making me feel like I was asking too much.

The time I spent emailing Sarah was a pleasure. She really made me feel like I was messaging an old friend, so I wanted to write this review.
I want to thank everyone at Globo, especially Sarah, for everything! Our website looks great now because of you!

United States
About 1 month using the app
June 2, 2023

I had some issues with an integration of the Mega Menu, but the support team helped me to solve all of them. I also use Globo's app that provides filters on my website and there were the same situation: when I had problems, the support team solved them. So I know that I would use their apps if I want to add some new features to my store. They are even ready to customize their apps a little bit for your needs. Hands down 5 stars!

About 1 month using the app
November 29, 2022

I normally hate having to reach out for help, but I tried over and over to fix my tech issue and had done all I could on my end to no avail. Then, I reached out to customer service, and they got back to me within 10 mins they explained we are in a big time zone difference and about a possible delay in timing because of this (totally understandable) and they explained exactly what to expect. Not many explain what to expect right off and this is a good quality to have. Good Job on communication skills! I think it was late for them, but they still sent me the request to fix and when I got up this morning USA (EST) time it was all fixed. I am really impressed with the level of customer service! Keep up the good work and thank you!

Gfts N Stuff
United States
10 days using the app
December 30, 2022

The app is very user-friendly and easy to navigate, with a clean and intuitive interface. I particularly appreciate the wide range of customization options that are available, which allow me to create a menu that fits the needs of my business perfectly.

The customer service team at Globo Mega Menu has also been outstanding. Whenever I had a question or encountered an issue, their support staff was quick to respond and always helpful in finding a solution. Overall, I highly recommend the Globo Mega Menu app to any business looking for an efficient and reliable way to manage their menu.

Believe Supplements
10 days using the app
October 13, 2022

Awesome support, helped me with all my requests and very friendly. The app has alot of great options, if you want to add something on your menu that isn't in the app, you can always contact their team and they will gladly help you. Overall a nice experience and do recommend!

Nature’s HUG™ Pet food Inc. - Français
10 days using the app
June 19, 2023

Helped me quickly with the installation. I work with the free Refresh Theme from shopify, and the menu did not show. Developer fixed it quick easily.

I do think the app could have a bit more customisation in terms of design and usability, but still 5 stars for me.

Pluck the day
16 days using the app
July 29, 2023

Amazing app and does almost everything you could imagine to navigate your site. A mega menu is the main director to everything on any site and the team has implemented everything very well. Support is always there will a quick reply and solution to any issue.

Luxalete Athletics
United States
10 months using the app
September 5, 2023

I would like to express my appreciation for the excellent customer service provided by the app support team, Sarah. She and her team were not only prompt in responding to my queries but also demonstrated great dedication to resolving my issues effectively. Their professional attitude and willingness to tackle even the most complex problems left a lasting impression on me. Moreover, their clear and concise explanations helped me understand the steps, empowering me to troubleshoot future problems. Overall, I am extremely satisfied with the support provided and would highly recommend their services to others. Thank you for going above and beyond to assist me!

Harvey Woodworking
United States
About 3 years using the app
February 23, 2023

I've been using Globo Mega Menu Navigation for a while and I have to say, it has made a world of difference for my store. Not only is it easy to use, but the customer support was outstanding. Sarah helped me with a few problems I was having. She was incredibly kind, patient, and went above and beyond to ensure that my issues were resolved. I highly recommend this app for anyone looking to improve their Shopify store!

4 months using the app