Globo Mega Menu, Navigation

Unfortunately while the globo Mega Menu app has lots of great looking features and appears easy to edit yourself at first glance, it is glitchy when set live and we had to contact the support team to investigate display issues - their solution was to custom code an adjusted version of the app into particular themes, however this meant that any updates we then made to menu and republished undid custom code even when publishing the themes they'd worked on, as updated versions of the menu (different fonts, colours etc) overwrote their work and the glitches reappeared. Duplicating a live theme to make edits to and then publishing it - standard best practice for ensuring you can quickly roll back to a previous version in case of any errors - meant waiting for their team to go back in and edit code every time, and long periods passed with other work happening to the site between each time their team were able to take action. While I appreciate their keenness to provide customer service, it makes the app unusable in practice, and the final straw was waking up to find that they'd made edits to the live theme without first asking for permission and without actually making a fresh copy of the site before doing so - meaning the only way to roll back their changes was to publish an older version of the site from several days ago. This meant that our live theme had an unfinished version of the menu with the wrong styling visible to shoppers. The support team are responsive and do want to help, but they build in fixes that only they can edit rather than simply amending features of the app so that anyone can use them. E.g we found that we could customise the number of product blocks per row on desktop view but not on mobile using one of the premium app features, and asked them to adjust so we could have a different mobile version - their team could edit mobile view manually, but seemingly can't just edit the app to make it so you can customise that yourself

Very happy with this app. It was a little complicated to get going but it now looks great! Thanks

Installed it and every time I attempted to open the app to perform a trial run, I kept on being redirected to the installation agreement. Never was able to open the app even though i agreed to the trial several times. j

Estaba excelente pero ahora me sale error en otros temas. No me gusta ya.

Went great for a couple day apart from some minor issues. Now it doesn't even let me create a menu, just add a product item. I only have 2 mega menus so I'm not at the limit. It keeps giving me warnings that I'm using a paid service for having a Highlight on my Main menu and I deleted my menu and it still constantly shows up. VERY disappointed I have spent hours designing this just to scrap it. Thank god I didn't give them money yet. /edit Dropping to one star. Now they've emailed me asking to pay and for me to remove my review? Literally the worst support I've seen yet!

I got it to do exactly what I wanted in just minutes. It's a huge improvement to my storefront and user experience.

The menu does not work at all on mobile phones and the support team does not reply to messages despite being logged on and available to chat. Very disappointed with this app!

so bad didnt work gave them access to do it didnt work....................................so bad didnt work gave them access to do it didnt work....................................

Results vary too greatly with publish feature. Search does not work. Cannot get menu items to align independently, it's all or nothing. Paid only for tabbed menus. I'd pay but getting a menu to publish correctly is too hard.

App is not user friendly. There is no help available except through snail email. I wouldn't spend money here.