Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for streamlining affiliate marketing and boosting sales. They praise its user-friendly interface, sales tracking, automated payments, and data provision features. The customizable rewards and commission structures, along with real-time affiliate performance insights, are appreciated. The support team is noted for their prompt and knowledgeable assistance. The app is also valued for its cost-effectiveness, reliability, and ease of setup, making it a favorite among new businesses.

June 3, 2022

WARNING!! This app will cause you a headache. The app registers and allocates previous and non-affiliate sales to affilliates before they have even signed up! Then it is your problem to get in touch with the affiliate to inform them about this issue and to tell them that the sale was not made by their referral links and that it instead a cookie related issue from the app. Customer service answered very fast, but not really an enjoyable experience I'd say. Clear instructions on cookies and other tech related warnings should be mentioned up front!

The Sense of Doubt
Germany
About 1 year using the app
GoAffPro replied June 3, 2022

Hi Aleandro

As clarified by the support email, this attribution was done by the admin having the affiliate's referral cookie in their browser. That is how every system does referral sale attribution.

By clicking on the referral links of the affiliate, your browser was "tagged" with their referral cookie for sale attribution and that is exactly how the attribution works for regular customers too.

I.e. customers click on the link -> referral cookies are set -> when they complete the purchase -> the sale attribution is done.

We can disable the admins from getting referral cookies set BUT that again prevents them from testing the system at will. So it is kind of like catch-22 situation for everyone.

So we have built some capabilities in the app
The system also gives you the ability to clear the browser cookies via noref links like

https://shop.thesenseofdoubt.com/?ref=noref , will clear all referral cookies

and/or you can easily manage the sales via the Sales page.

Finally, you can also set a shorter Cookie Duration for auto-expiration of cookies or perhaps just a simple "Remove tracking after order" toggle (which can be enabled in the Settings -> General Settings tab)

The app does explain this in the setup wizard when you set the app. Maybe we can add a feature to allow the users re-run the setup wizard to learn the referral system

Hope this misunderstanding does not sour our long term relationship.

Thanks and Regards
Anuj Tenani
CTO @ Goaffpro

March 6, 2023

A great service that seems to bring reasonable results. However, more automated payment options besides Paypal are definitely needed.

Soundiron
United States
About 1 year using the app
Edited September 4, 2020

App is well made and support is fast to answer. Would have been perfect if there would gave been A/B testing. I might be wrong but all mailing app or apps allow to do A/B testing (sending people to different mailing lists).

Here you can do this if you can code or they can do it for you but it's 199usd...

Ambiance Cosy
France
About 1 year using the app
October 5, 2020

First time using an affiliate app and it does a really great job at getting you all set up and it provides good features on it's free plan.

Hello Pores
United States
15 days using the app
February 8, 2020

Awesome app. Easy to install and setup. Perfect for my needs. Support answered and helped with my question within 3 min

applecase.design
United States
15 days using the app
September 22, 2019

I have installed it. Now I have planned to go more with it. it has a lot of free. I am loving it. i hope my store will grow fast with this help.

Fresh Edze
India
15 days using the app
August 23, 2021

Great app and very effective support, if needed. There are some limitations such as having one discount amount, and a hit or miss notification system sent to affiliates. Otherwise, this is a great start for any business looking to pursue an affiliate program!

OMTech Laser
United States
12 months using the app
Edited August 30, 2023

Update on 8/31 2023
The customer support Melanie is very unhelpful and the way they talk to us seems they are the boss and can ask you to do anything!
Their report is very inconvenient, they cannot allow you to do a custom report that contains all the data, which is completely understandable because nothing is perfect! But their attitude to this really upset me, Melanie said it is a good suggestion to improve their app, but it is not their responsibility to send this to their tech and asked me to write an email to them again about this!
I mean????? No matter if you will take my suggestion to improve, but I already told you this, and you are not communicating or submitting this inside your teamwork? If that's the case, let me know, I will make my business somewhere else!

ChinaHobbyLine
Hong Kong SAR
About 1 year using the app
October 20, 2020

Works great, I use this App for my store as well as clients stores and it tracks everything we need and more. The UI can be a little frustrating to learn and it not fully optimized but overall I would recommend this app for tracking any affiliate program big or small

Plant Vitamins
Canada
12 months using the app
March 13, 2020

I loved the setup guide! I never write reviews. Matter of fact, this is the 1st time I'm writing one after 1 year using Shopify. Good job x

Swaudeez Clothing
France
12 months using the app