Reviews (515)
Refine
-
By rating
We upgraded to the premium plan expecting proper support, but none of our feeds were approved, and local inventory ads never worked. After payment, support completely stopped responding, even after multiple tickets and emails.
We also felt we were treated unfairly and ignored, which was extremely disappointing and unprofessional. Be very cautious before upgrading — communication disappears once payment is made.
After installing the Google Express Integration app for my Shopify store, I experienced a transformative change in managing my inventory. Previously, I was constantly dealing with errors and unsynchronized products, despite my efforts to ensure everything was correctly set up. This app brought an end to those issues, enabling automatic and flawless synchronization of my products with Google
This is the most incompetent support I've ever had to deal with. They lack expertise in Google and follow templates for everything. If your theme or design does not align with the architecture of their application, they won't even inform you about it. They just go through the motions according to their regulations, and you end up spending your money because your attributes transmit incorrect data. If you're reading this review and looking for an application, consider DataFeedWatch. Their support doesn't waste your time, avoids creating tasks with intentional errors, and everything works perfectly.
Thank you for sharing your feedback.
We can see on the chats that our team assisted you with all the queries you had. Your feed and profiles were also made live. Later on, you had a query for mapping sales price and price which our representative explained to you clearly that it can be done in the Profiles section of the app in the attribute mapping step and all mapping options are present in it.
You were also informed that the item ID for the product can be changed in the configuration section. All options are visible but it seems like you are not ready to understand and rated our chats and app as bad even after acknowledging that you did not require further help as the issue was solved.
Please be informed we assist thousands of merchants daily with clear explanations and work hard to produce fruitful results for them and assist them in all queries. If anything is not clear to you yet then you may reach us anytime.
I am thrilled with CedCommerce's exceptional service in managing The Bodhi Press's Google Listing, Feed optimization, and Google Ads. My Team expert at Cedcommerce are working for my business need and their expertise and dedication have significantly boosted our online visibility and brought in remarkable results. The team's attention to detail and strategic approach have made a substantial impact on our business. Thank you, CedCommerce, for your outstanding support and for helping us maximize our presence on Google!
After struggling to get my product's listed on google for the longest time, I came accross CED Commerce and so glad I did. The support was instant and they checked in with me daily to see how I was getting on. When I struggled I was offered step by step instructions with patience and understanding. It is not easy starting a business, with so much to learn, and sometimes all what is needed is a helping hand from someone who can show you the way. Thanks to CED Commerce I believe I have found that helping hand.
Highly recommend CedCommerce Google Feed. Their customer service is unmatched. Readily available to help with any of your needs. Got my Google Merchant account running in no time. The app seamlessly syncs with your shopify store to easily import and keep the feed up to date. Check them out.
I wanted to express my sincere appreciation for the exceptional work your team accomplished recently. Your prompt resolution of the product suspension issue, restoring 2.5k products and boosting sales, was truly impressive.
Your proactive approach and effective collaboration fixed the problems and elevated our overall performance. Your team's dedication is a testament to its expertise and commitment to client success.
Thank you for your remarkable efforts.
I had issues for years with disapproved products in GMC. After signing up to CED Commerce we saw these decrease instantly. They have very good online help via WhatsApp. Always so helpful. I recommend to all e-commerce clients with products feed no matter how big or small.
After attempting to utilize the application for a week, I decided to uninstall it. Unfortunately, this resulted in losing access to the Merchant Center without any clear explanation. The experience was quite arduous and I strongly advise against using it.
Hello, we would like to inform you that our app is for feed, orders and ads management. So this is totally irrelevant that after uninstalling our app you are losing your account. The account is totally under your control. Please double check on your end and make sure your account has not violated any policies or you have not mistakenly clicked on any suspicious links on email etc. It is impossible that our app in any way affected your account . Our app works best for most merchants and is highly effective for maintaining products and order syncing between store and google.
Regards
Beware of Commerce Google Feed - A Total Scam!
Commerce Google Feed is a total scam! They charge for nothing, while Google Merchant itself is free. I was unknowingly losing money to this fraudulent service for three long years, until a financial investigation brought these charges to light. I strongly advise others to stay away from this untrustworthy app. Furthermore, I'm sure their positive reviews are entirely fake, adding to their dubious nature.
They market themselves as a feed management service that will boost product visibility and sales on Google Merchant. Moreover, the truth of the matter is that gaining access to Google Merchant is entirely free of charge. Any merchant can easily upload their products to Google Merchant Center without the need for a third-party service like Commerce Google Feed. Had I known this crucial piece of information beforehand, I could have avoided being lured into their deceitful trap and saved a substantial amount of money and frustration.
As an online seller, I rely heavily on trustworthy partners to help expand my business and improve my online presence. Unfortunately, Commerce Google Feed took advantage of my trust and exploited my lack of knowledge regarding the accessibility of Google Merchant for free.
It is highly disheartening to see that after doing your entire setup, giving support for months, fixing all issues time and again, and helping to make you successful on Google, now you converted your review to negative. Do you even remember you took our ads package and our ads team and analytics team worked on your ads part for so long?? You yourself authorized the charge and now you claim you got scammed? Our team made your ads perform so well month after month, acquired great sales, and you paid nothing for that as well, it was all included in your 300 charge itself. Please be honest while rating the hard work of a company. We are not scammers, we help thousands of merchants daily.