Reviews (1,564)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory management and product synchronization with Google, which boosts online visibility and sales. Key features include seamless Shopify integration, automatic updates, and support for various profiles, enhancing product management. The app excels in handling large product volumes and ensures accurate information transfer to Google Merchant Center. Exceptional customer support, particularly from team members like Vaishnavi and Swati, is frequently highlighted, with fast and proactive service. This app is valued for its robust features, efficient performance, and excellent customer support, making it a crucial tool for improving online sales and presence on Google Shopping.

December 14, 2023

I am thrilled with CedCommerce's exceptional service in managing The Bodhi Press's Google Listing, Feed optimization, and Google Ads. My Team expert at Cedcommerce are working for my business need and their expertise and dedication have significantly boosted our online visibility and brought in remarkable results. The team's attention to detail and strategic approach have made a substantial impact on our business. Thank you, CedCommerce, for your outstanding support and for helping us maximize our presence on Google!

The Bodhi Press
United States
2 months using the app
March 20, 2024

Excellent App with really good support

Auto Finesse USA
United States
About 1 year using the app
February 21, 2024

Just WOW support, very great customer service!

Mirodemi
United States
Almost 2 years using the app
Edited February 20, 2024

We are extremely disappointed with the lack of results and support provided by cedcommerce. Prior to paying an additional 200 euro for extra marketing services, we were assured that their support would be comprehensive. However, after spending 550 euro on Google advertising with no return on investment, we have decided to discontinue their services.

Despite numerous attempts to communicate with them via email and chat, they have failed to respond. It is puzzling to us how with a budget of 550 euro, we were unable to generate a single sale. The lack of orders coming in is alarming and has left us questioning the efficacy of their advertising strategies.

We are baffled by their 5-star rating and cannot recommend cedcomemrce to others based on our disappointing experience.

DPM69 | De Puta Madre 69 Italian Fashionbrand
Italy
8 months using the app
February 15, 2024

This is the most incompetent support I've ever had to deal with. They lack expertise in Google and follow templates for everything. If your theme or design does not align with the architecture of their application, they won't even inform you about it. They just go through the motions according to their regulations, and you end up spending your money because your attributes transmit incorrect data. If you're reading this review and looking for an application, consider DataFeedWatch. Their support doesn't waste your time, avoids creating tasks with intentional errors, and everything works perfectly.

EVIQO
Hong Kong SAR
9 months using the app
CedCommerce replied February 20, 2024

Thank you for sharing your feedback.

We can see on the chats that our team assisted you with all the queries you had. Your feed and profiles were also made live. Later on, you had a query for mapping sales price and price which our representative explained to you clearly that it can be done in the Profiles section of the app in the attribute mapping step and all mapping options are present in it.

You were also informed that the item ID for the product can be changed in the configuration section. All options are visible but it seems like you are not ready to understand and rated our chats and app as bad even after acknowledging that you did not require further help as the issue was solved.

Please be informed we assist thousands of merchants daily with clear explanations and work hard to produce fruitful results for them and assist them in all queries. If anything is not clear to you yet then you may reach us anytime.

December 15, 2023

Great experience , very helpful and polite. Got done what we needed done quickly

Continental Cleaning Supplies
United Kingdom
8 days using the app
December 5, 2023

Working through the trial period with CedCommerce and all signs are very good. Support has been friendly and very efficient and i'm confident that I will continue to use the app.

Ideal Skateboards Birmingham
United Kingdom
5 months using the app
November 21, 2023

Awesome. Keep the good work

Hayat Home
Netherlands
4 months using the app
March 5, 2024

Vaishnavi Trivedi , very helpful support rep.

Regalitos.com
United States
12 months using the app
December 3, 2023

works great

ArtePierre LLC
United States
6 months using the app