Reviews (1,564)

Overall rating
4.8
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory management and product synchronization with Google, which boosts online visibility and sales. Key features include seamless Shopify integration, automatic updates, and support for various profiles, enhancing product management. The app excels in handling large product volumes and ensures accurate information transfer to Google Merchant Center. Exceptional customer support, particularly from team members like Vaishnavi and Swati, is frequently highlighted, with fast and proactive service. This app is valued for its robust features, efficient performance, and excellent customer support, making it a crucial tool for improving online sales and presence on Google Shopping.

July 13, 2022

I came in not knowing what i am doing and they went above and beyond to walk me through so many steps and keep me on track with what i needed to do.

Ghoulish Needs
United States
About 1 hour using the app
November 22, 2023

Great app. Great support from CedCommerce

Bright Bean
United States
About 1 hour using the app
February 7, 2022

fast support fast response, good service overall. good to use this app for website i love it!!!!!!!!!!!!!

Oxygenceuticals Australia
Australia
About 1 hour using the app
October 20, 2021

Swati helped us and is everything you would want from Google which you never get. Talk about holding you by the hand and navigating you through the wilderness of Google and the issues you can have. Absolutely fantastic and made my blood pressure and heart rate reduce over night. Life saver! Thank you team!

Travfurler
United Kingdom
About 1 hour using the app
December 6, 2021

Great app and service especially by Surabhi. She was so helpful in listing our products on google which we are not able to do for many years.

Nutreatlife
India
About 1 hour using the app
November 3, 2021

I like patience and time they put in on your website. we are still working on it. but so far it's going great. I highly recommend them.

ROS 3 CLOTHING CO.
United States
About 1 hour using the app
April 25, 2023

cool app, helped a lot in growing the business, loved their customer support and they way they provide the solution to each query.
Keep it up guys & Keep bringing us orders. Ha Ha

LOOSEBUCKET
India
About 1 hour using the app
May 1, 2023

Very good !

I received quick customer service inside the app with an upload issue I had. I will continue to use them.

RunRunRun | Tote Bags, Reusable Bags
United States
About 1 hour using the app
August 15, 2023

Unable to manage several markets like what they stated. My store is set up to handle different local languages and currencies.
The app is not cable of syncing shipping profiles and local currencies from the Shopify store. As a result, the GG merchant reject the feed that had been uploaded by Cedcommerce.
Reach out to support, instead of listening to your problem to identify where the errors come from. They keep speaking nonsense like your products are active (active products are from another app), and there is no Pb (your feed is rejected by GG merchant), and your store does not set up for local currency (in fact it does set up correctly), etc...
I already have approved 800 products on GG merchant from another app.
I change to this app with thinking smoother process and handle larger SKUs.
What a joke!

Arteve Gallery
France
1 day using the app
CedCommerce replied August 19, 2023

Hello,

We would like to inform you that the shipping issue was explained to you clearly and a note related to that is also present in the shipping section of app, your shipping problem got resolved also, and we explained the language part also that its difficult that's why even on merchant that feature is not provided. But since that was your requirement so you said you will switch app. The issue you faced of disapproved products was also resolved. So its unclear on your part of rating us bad, even after all things were explained clearly along with the plans. Our app is being used by thousands of merchants for various countries and all issues that occur at times are resolved. You had a problem with the pricing plans, you stated it was expensive to you but larger skus require larger plans, most integrations work in the same way. If you need to reuse us again feel free to reach out.

November 1, 2022

Crazy fast and timely responses, human-to-human interaction, genuine concern and really fast resolution.

Oribu Arts
Greece
About 1 hour using the app