Reviews (6,352)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to manage and optimize Google Shopping feeds, enhancing product visibility and sales. It features seamless product uploads, real-time updates, and integrations with Shopify, Facebook, and Pinterest, streamlining the setup and management of Google feeds and Facebook catalogs. The user-friendly interface and reliable performance are noted, especially for handling multiple feeds in different currencies and complex product feeds. Customer support is particularly praised, with team members like Ashvin, Nilesh, and Abhishek Tiwari receiving commendations for their swift and knowledgeable assistance.

Edited December 10, 2019

What an incredibly helpful team! I was lost, I wasted days trying to get my dropshipping company products on google but was continuously rejected. I hit a wall HARD. I installed and uninstalled Google Shipping Feed in a flurry of desperate activity. When I had my face in my hands thinking that starting an online store was harder than I thought, Simprosys sent me an why did you uninstall email, and I laid it out bare that I was being rejected w/out cause... WELL, they weren't having it. They were like we are getting you approved! And here they are like my google shopping elves making the christmas miracle of online shopping happen for me. THANK YOU! Lifesavers!

KIM KIRBY
United States
About 1 hour using the app
May 9, 2020

Fantastic app with incredible support team. This is by far the best and easiest to use app for the Google Shopping feed.

Owls & Turtles
Switzerland
2 minutes using the app
Edited December 24, 2018

app wasnt great, support wasnt great either. kept getting error codes, they sent me general help guide which had me in circles.

Massdeels
United States
41 minutes using the app
Edited April 20, 2019

We spent months testing several Shopify apps to import product catalogues into Google Merchant Center... This is BY FAR the most user-friendly and best performing app. Amit is always available to help you when needed, great app support. We look forward to test the beta Facebook catalogue feature which would make this app ESSENTIAL to those Shopify admins exporting product catalogues to both Google and Facebook marketplaces via one single app! Kudos to Amit, keep up the good job :)

PS: The answer of Shopify Tech Support to the question "how comes Shopify Google Shopping native app is so buggy?" is surprisingly "we don't consider Google Shopping as a sales channel"... Wake up guys!

jp.yema.com
Japan
34 minutes using the app
Edited November 13, 2018

We currently have 9 Shopify stores and the latest revision of Shopify's own Google Shopping app made it completely useless for us - as it probably has for anyone with multiple stores or who isn't a complete noob in Google Ads. This app is exactly what we were looking for - very easy to get setup, virtually no maintenance (actually far easier to upkeep than Shopify's old Google Shopping app), and it does all we need it to do, which is keep our product feeds synced and up to date. It also allows optional listing of all variants in the product feed, which is a huge plus.

I would recommend this app to anyone. We were happy with Shopify's old Google Shopping app, but even if Shopify made the old app available again we'd still pay for this one because it allows us to have all our variants listed and just makes things so much easier.

LabCentrifuges.net
United States
12 minutes using the app
November 12, 2019

I unistalled the app and ALL my website images disappeared. DO NOT install it. Please, fix your app.

Fortnite Shop
Brazil
9 minutes using the app
Simprosys InfoMedia replied November 12, 2019

Do you even know which app caused you this issue? I can see you have written the same review on another app. See screenshot on this URL http://bit.ly/2O45N6U

About our app's probably, Please check the permissions you grant us to our app when you install the app. Our app has "Read Products" Permissions only and "Not the Modify or Delete or Create permission on your Product data" on Shopify. So, there is no remote possibility of app modifying the images or removing them.

You could have reached out to our Support team for any kind of clarification or assistance you needed on this issue.

Although this issue was not in our app support's scope, we would have helped you deal with this situation.

October 30, 2019

Really impressed with Milan on the help desk. Got back to me so quickly and fixed the errors in my feed immediately. First class service!!
Thanks Milan

Moosebaby Australia
Australia
7 minutes using the app
March 8, 2023

Im having trouble installing this app in keeps telling me "You don't have this app installed" every time i try to add it

LUX Home Lifestyle
United States
2 minutes using the app
Simprosys InfoMedia replied March 15, 2023

Dear Merchant,

Hope you are doing well.

I am Milan Vaghela, Product Lead at Simprosys InfoMedia.

We have tried to contact you via email as well as also replied to the queries you have raised in our Support email box. But since then we haven't heard back from you so it may have happened that our email might have landed in your Spam box.

So can you please confirm if you still have any issues with the app or anything else?

You can also reach out to us via email at support@simprosys.com or use our Live Chat facility from the App interface using the "Get Support" widget.

Awaiting your reply.

Thanks,
Milan Vaghela
Simprosys Google Shopping Feed App.

Edited June 29, 2023

Early days but great so far and very encouraging. However the support from them has been excellent, so am looking forward to continued use.

STFM
United Kingdom
March 30, 2023

The app is very user-friendly and easy to navigate. I really like how the app is organized and how easy it is to find what I'm looking for. It have good support tho

Merkle VN Dev
United States