Reviews (6,630)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales through enhanced Return on Ad Spend (ROAS) and increased product visibility on Google. It features seamless Shopify integration, real-time updates, intuitive mapping, and customization options including bulk editing. The app also supports multiple regional feeds and integrates with Facebook and Pinterest. Merchants appreciate the reliable support team for their effective optimization tips that improve ad performance and click-through rates.

July 24, 2023

I was getting error in GMC regarding shipping and contacted with Simprosys Feed App Support team, they quick help to fix error. Guys, thanks for helping.

Nomardic
Netherlands
About 13 hours using the app
February 17, 2022

I had been using Datafeedwatch and so far am very impressed with how intuitive this app is in comparision. Support has been helpful and quick to respond to my questions. Very convenient help videos for all steps make it easy to educate myself. I dreaded optimising my feed previously but I am now exciteed to get my Google Shopping and feeds running as they should.

ShootingTargets7
United States
About 12 hours using the app
September 5, 2023

Super fast support, always willing to help. Thanks guys!

Traveller Collective
Canada
About 12 hours using the app
December 12, 2023

Worst customer service in Shopify app. Install only if you do not need customer service. They have a chat feature which does not work. They give total silent treatment, no response or chat message even does not work

Andyanand
United States
15 days using the app
Simprosys InfoMedia replied December 20, 2023

Dear Merchant,

Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and frustration you experienced with our customer service.

We have tried to reach out to you via chat and email so many times to address your issues and provide you with the best possible solution. But we have not received any reply from you, so we are wondering if you have seen our messages or not.

Please check your email inbox & spam box once as our email responses might have landed in your spam box. We are here to help you and we want to make sure that you are satisfied with our app and our customer service, so please let us know if you have any questions or concerns.

Thank you for choosing the Simprosys Google Shopping Feed App and for your patience and understanding. We hope to hear from you soon and resolve your problems.

Thanks,
Milan Vaghela
Product Lead - Simprosys InfoMedia.

June 29, 2022

Great and quick support! Already at the installation step they answered my questions immediately. Can recommend :)

Drops - Contemporary Wines
Germany
About 11 hours using the app
Edited December 13, 2017

We are not Currently using the product but have to correct our review it seems that they did respond on a very timely manner.
We will update once we can review the product at work

Gracehats
United States
About 10 hours using the app
May 29, 2022

I don't know why shopify allows this kind of application. the policy should check if an application is not good and remove it on the platform and because of this kind of application a lot of google account have been suspended. if i could put zero star i would put it

wazoos-shop
Canada
13 days using the app
August 8, 2023

Great support! Good to use and fast to solve it.... When I've a problem, they always help me in their humanized support!

Aduro
United States
About 10 hours using the app
May 17, 2023

thanks for the awesome support and the possibility with Simprosys Google Shopping Feed App. everything gets explained very well in chat and via google meet. thanks a lot

SpatzFratz
Germany
About 9 hours using the app
April 7, 2020

Great support! Solved all issues and very responsive. The app is also easy to use and very intuitive.

Haverhill Leach, Inc
United States
11 days using the app