Google & YouTube , 7,779 reviews

Overall rating
4.5
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

May 23, 2022

Broken after Google changed Merchant Centre data feed specification... https://support.google.com/merchants/answer/11905642?hl=en-GB In particular Shopify not delivering country sub-attribute... Provide delivery country sub-attribute: When providing the delivery [shipping] attribute, you now need to provide the country [country] sub-attribute to ensure that delivery prices are accurate. Item-level warnings ('Missing sub-attribute [country (sub-attribute of [shipping])]') have already been issued in the Diagnostics page to help merchants identify affected products and will move to errors starting today. This has resulted in none of our products being listed. Shopify please update ASAP

VisualTimmy
United States
Over 2 years using the app
Google LLC replied May 24, 2022

Hey there,

Chris here from Shopify. Thank you for taking the time to share your review of the Google Channel with us. Your feedback is extremely valuable. I'm sorry to hear of the struggles you are facing with your data feed. I'm going to look into this further and follow up with you in an email to open up the lines of communication here and see if we can address some of these concerns.

Chris | Shopify

September 1, 2022

Integration does not work. I've had a Google Ads account for years now that's connected to our Google Merchant Center (also connection issues with this), but it doesn't seem to want to pull that information into Shopify. The only option I have is to create a new Google Ads account... why? I go into Google Account and everything on my end is linked, verified, and claimed. What is this app even for? Nothing works.

Yellowbird Foods
United States
Over 2 years using the app
Google LLC replied September 6, 2022

Hi there,

Charlotte here from Shopify support, thank you for taking the time to install and use Google channel on your store and leave a review. At the moment, the Google channel can be used to run Google ads, from directly within your Shopify admin. Any ads launched and ran from within your Google Ads account, will not sync to the Shopify admin. In this case, I'm going to follow up with you over email to open up the lines of communication and see how we can provide more support for you on this.

Charlotte | Shopify

March 30, 2020

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JeBozom
Vietnam
2 months using the app
April 8, 2020

i used this app to set up google shopping it was quick and easy and Convenient. i would do it again.

Modella Chic
United States
2 months using the app
June 24, 2020

Google app is great for marketing and running campaign. easy to operate and works fast . I recommend to use this app.

DOKUMA store
India
2 months using the app
March 5, 2020

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Eboostore
Belarus
2 months using the app
November 3, 2019

i used this app to help me on marketing, i really like how it's work, and it's will be nice if i get more reach

close4u
Morocco
2 months using the app
January 14, 2020

I use this app to increase my shop's online presence and targeted traffic. New user, yet to see results.

Xclusiv Organics
Canada
2 months using the app
October 9, 2022

For some reason now, all my products are said to be "no longer published to Google." I did not have a problem before. All my products are manufactured and have all the proper fields filled out. There's definitely something wrong here. Hopefully Shopify can contact Google to let them know. I've tried redoing the products again and filling all the fields Google says is missing, but to no avail.

a yellow giraffe
United States
Over 2 years using the app
Google LLC replied October 16, 2022

Hi there,

Vance here from Shopify. We appreciate you taking the time to leave feedback for the app. I'm sending you an email to open the lines of communication and offer further support.

Vance | Shopify

Edited December 2, 2020

I'm just learning about this app and the functionality. So far so good. I have set up my google accounts and want to integrate it across my various platforms.

Electrostatic Supply
United States
2 months using the app