Google & YouTube , 7,746 reviews

Overall rating
4.4
Counts per rating level
  • 69% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 13% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy installation, and seamless integration with Google Shopping and YouTube ads. It's praised for providing valuable insights, assisting with ad creation, and increasing store reach. The customer support is responsive and helpful. While it effectively syncs products, some merchants reported issues with large product volumes. It's recommended for its comprehensive tracking features and ability to embed stores in YouTube, proving effective in increasing sales traffic.

August 21, 2020

This app was easy to set up. I wish I had noticed it sooner! Now I can sell on Google! This will be a massive help for my new website and hopefully generate more traffic and revenue. Exciting!

CloudontheTyne
United Kingdom
About 2 months using the app
September 3, 2020

It helped with my Shopify account to be able to advertise. It was very simple to set up through google. Thank you for being so friendly and easy for those who do not do this all the time.

Mav and Mal Dog Co.
United States
About 2 months using the app
Edited August 26, 2022

After struggling a bit the support really helped me out with clear instructions and factive support. Now conversions are tracked properly. Thank you so much for your effective help. Ele

Sapori & Ricordi
Italy
About 2 years using the app
Google LLC replied August 25, 2022

Hi there,

William here from Shopify support, thank you for taking the time to leave a review on our app. I see you've had some trouble getting the conversions to work for your store, I'd be happy to help you with this so I'll send you an email shortly, please watch for it.

William | Marketplaces Support Specialist
Shopify

May 1, 2020

it was awesome to use this app to market my product online and I will love that many merchants would use this app because it is stress-free to use at all times, they help you to fix your problem so easily

FASHION RING
Nigeria
About 2 months using the app
May 31, 2020

If you make a mistake to let the app "automatically" import your shipping settings, it will completely wipe out all shipping settings you may created manually. Also, the imported settings will not be applied to Shopping actions (the app does not know about shopping actions, because, like many other apps provided by Shopify it is about 18-24 month behind in functionality). As the result, you will be completely screwed!
Bottom line: the app provides limited functionality and causing a lot of harm

Treshers
United States
Almost 2 years using the app
Google LLC replied June 8, 2020

Hi,

I'm Cíara from the Shopify Support Team, thank you for letting us know how the app worked for you.

It is true that if you select automatic shipping settings, we wipe what's in your Google Merchant Center account, and we can definitely make that more obvious, and I'll pass that up to our team. We don't support Shopping Actions because right now it's only available in two countries, but we do support Surfaces Across Google, for free listings on Google. I'm going to follow up with you via email to make sure we can do everything possible for you.

Cíara | Shopify Support

August 27, 2020

This is going to be awesome. For the first time one of the most effective search engines in the world is taking shopping to a much greater level ever.
I am just starting with this app, I do believe time will tell. But I am

sosastore
Morocco
About 2 months using the app
Edited January 6, 2018

I got an email saying "Switch to the new Google Shopping channel before Jan 31, 2018"

This upgrading just wrecked my store selling on Google Shopping and ruined my Facebook Product Catalogs.

It only has a few Generic Google Product Categories. From the total 5,405 Google Product Categories, you get a drop list of only 14 choices and "OTHER."

14 out of 5,000? NUTS!

When I upgraded, it lost the Product Categories, Gender, and Age for over 1,000 products.

I have over 1,000 products with no way to bulk update. I have to update and save each product one by one in a web browser.

Image the downtime, lost sales and labor cost!!! No bulk edit. No CSV edit. Nothing.

I am ruined.

This thing is not anywhere near being functional for any type of business.

It is like it was made by people with no idea who uses it and what it is used for.

The FOUR MOST IMPORTANT parts of any Google Shopping Feed
1. The Product Category
2. A unique Product UPC Code or Manufacturer Part Number or SKU
3. Shopping campaign labels
4. Bulk Edit critical values

With out those four features, you got nothing that will work for anyone.

Cali Strong
United States
Almost 2 years using the app
July 7, 2020

J'ai utilisé cette application pour préparer mon center merchant, je trouve sa bien fait mais le contrôle de nos produits est un peu long 3 à 5 jours ouvrés.

Moquette de Pierre | M2P
France
About 2 years using the app
February 21, 2021

the best way to make new customers around and have good selling experience for those who want to make money in short time

NISHMAN MALAYSIA
Malaysia
About 2 months using the app
October 28, 2020

I'm new to this but the Google channel is easier to set up than Facebook and Instagram. However, I've been flagged so still trying to understand all of it.

LeBilletD'or.com
United States
About 2 years using the app